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Program Management I

Accenture

Accenture

Canada · Richmond Hill, ON, Canada
Posted on May 13, 2025

Program Management I

Richmond Hill, Ontario Job No. 1271

Job Description

  • Apply Program Management knowledge, skills, tools, and techniques to meet the Program requirements
  • In direct consultation with Program staff, plan the appropriate means and methods to complete the required services from inception through to completion
  • Organize Program activities per the established mission and goals
  • Ensure the assigned workstream is fully supported from a consulting standpoint in an integrated, compliant, efficient, and cost-effective manner
  • Create and manage short and long-term Program goals and success criteria
  • Develop a budget and an operating and delivery plan for the Program, in consultation with any delivery partners and client
  • Determine the required human and material resources to complete the Program successfully
  • Formulate a resource allocation strategy and utilize this to distribute work and budgets between our delivery partners
  • Exercise authority in managing the work and controlling the delivery of the Program per the operating or delivery plan
  • Manage a large team (may consist of multi-firm and client resources) and leverage a diverse array of talents and delegation of responsibilities
  • Define the success criteria and disseminate them to involved parties throughout the Program life cycle
  • Develop an evaluation method to assess the Program's effectiveness and identify areas for improvement
  • Ensure Program goals are met in areas including client satisfaction, safety, quality, and team performance (collectively and individually)
  • Implement and manage changes and interventions to ensure Program goals are achieved
  • Design various focus and function meetings for Program initiatives
  • Facilitate meetings with stakeholders to deliver transparent communication impacting Program issues and decisions on services
  • Produce accurate and timely reporting of Program status and performance throughout its life cycle
  • Identify and analyze Program risks and implement mitigation strategies and contingency plans
  • Review and ensure adherence to the overall operating or delivery plan, scope, schedule, milestones, budgets, quality measures, and KPIs and address issues with corrective actions as appropriate
  • Deliver progress reports, proposals, and presentations to various audiences, including the Program team, client executives, key stakeholders, and Operations
  • Manage and negotiate scope changes
  • Clarify and resolve internal quality control checks and issue
  • Build and maintain a positive, high-performing team culture with an openness to constructive challenge, continuous improvement, implementation of lessons learned, and an overall ‘right-first-time” mindset Program
  • Monitor and manage clear and focused staff performance objectives (including non-company resources) to ensure overall excellence
  • Maintain a Program environment that is inclusive, and diverse and celebrates our differences
  • Devise and provide appropriate Program management training to other members of the team aligned with their level of knowledge and Program accountability
  • Complete any tasks assigned by Program Management II in an efficient and timely manner

Working Conditions

  • Office-based

Qualifications

Experience:

  • Minimum of 18 years of experience in Project Management
  • Knowledge of Program Management best practices

Education:

  • Bachelor’s degree in a relevant field
  • Licenses OR Certifications:
  • Holding a recognized Project Management Professional (PMP) certification

Skills and Competencies:

  • Extensive understanding of prevailing Project Management methods in addition to tools and metrics needed to evaluate project performance
  • Demonstrated functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices
  • Proven success in providing project team leadership by building and motivating team members to meet project goals, adhere to their responsibilities, and achieve project milestones
  • Must maintain professional development to keep abreast of emerging technologies, methods, and best practices
  • Equipped to work independently and as part of a team
  • Effective forethought, with the capacity to identify and minimize risks well in advance of them becoming problematic to project delivery and client satisfaction
  • Equipped to detect and capitalize on others' strengths
  • A proven people leader with strong supervision, delegation, and capacity development experience, capable of leading effective, large, multi-disciplinary project teams
  • Accustomed to perceiving and ameliorating conflict and tension
  • Capable of working creatively and analytically in a forward-thinking, problem-solving environment, promoting strong leadership, teamwork, innovation and excellence
  • Accomplished in the understanding of interdependencies between technology, operations, and business needs
  • Advanced proficiency in Microsoft Office and Project Management software
  • Independently prioritize competing deadlines and risks to the Program Schedule
  • Experienced in identifying timely solutions to problematic situations
  • Expertise in how to align others who may have conflicting ideas and approaches
  • Skilled in relaying (written and verbal) complex ideas in a simplified way

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