We Are:

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

You Are:

We are looking for a highly effective Delivery Manager to join our team. An individual filling this role will be responsible for the overall success of Digital Products, Marketing or Commerce programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, design, and technology disciplines.

The Work:

• Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale digital product, marketing or commerce solutions

• Develops strong working relationships with the senior management team and identifies follow-on project opportunities

• Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning

• Manages day to day on-shore and off-shore project teams during the project lifecycle

• Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories

• Work closely with engineering, design, product, and QA to deliver the best digital products for our clients

• Supports experience-led teams in developing strategic vision and creative UI/UX design

• Manages and contributes to solution plan definition

• Manages and contributes to development of the platform migration and global roll out strategy and execution

• Interacts with client stakeholders for business justification, funding, scope and timeline

• Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources

Here's What You'll Need:

• 10+ years experience with agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms.

• 5+ years of project management experience, building technology solutions in a variety of different styles (Agile, Waterfall, etc.) through the software development lifecycle

• A minimum of a high school diploma or GED is required for this position

• English is required for this position as this role will regularly interact with stakeholders across Canada, US and other countries across our Global footprint where English is the common language. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

• 3 years of experience delivering projects which have integrated a number of the functional capabilities listed below:

  • Customer Data Platform

  • Digital Analytics

  • Digital Asset Management

  • eCommerce

  • Integration Platform

  • Journey Orchestration

  • Marketing Automation

  • Personalization

  • Search / SEO

  • Web Content Management

  • Multi-device support (smart-phone, tablet, desktop, console, set-top box)

Bonus Points If:

• 5 years of experience implementing comprehensive marketing suites such as Adobe and Salesforce.

• Experience with marketing campaign design, implementation and execution

• Strong understanding of PCI/PII security and data privacy requirements

• Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings

• Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams

• Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com