We are looking for a detail-oriented and proactive Inside Sales Account Representative focused on improving the hygiene and accuracy of customer and contact data. This role involves researching customer information across multiple platforms and systems to ensure records are correct, complete, and aligned with Microsoft segmentation and account management standards.

You will enrich global account databases with relevant business and contact information based on the assigned geographic region and supported language. The goal is to provide accurate, high-quality account data to customer engagement teams (Customer Lifecycle Managers, Solution Area Specialists), enabling effective and targeted customer interactions.

Key Responsibilities:

• Research and collect valid and up-to-date contact information from online sources based on a defined list of accounts.

• Enrich global databases with accurate customer and business data aligned to the assigned geographic region and supported language.

• Ensure data quality and accuracy by adhering to internal profile guidelines and processes when entering data into CRM systems.

• Support campaign execution by targeting account lists selected by Project Managers or Microsoft sales and operations stakeholders.

• Apply segmentation logic to ensure accounts are properly classified according to Microsoft’s segmentation and account management framework.

• Provide high-quality, validated account data to internal teams to enable effective customer outreach and engagement.

Job Requirements:

• Fluency in German and English (spoken and written)

• At least 6 months of experience in customer service, data acquisition, sales, or marketing

• Minimum high school diploma

• Proficient in MS Office tools (Outlook, Teams, Excel, SharePoint, O365)

• Experience with CRM systems (e.g., Salesforce) is a strong plus
  

Benefits:

• 25 days annual holiday

• Opportunities for career progression

• Hybrid working model

• Flexible benefit program

• Home office equipment

• Options to buy Accenture's shares

• Luxury health & dental insurance; Life insurance

• Food vouchers

• Multisport cards

• Employee assistance program

• Bonuses for special occasions

• Free language courses

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

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