Kickstart Your Career as a Data and Administration Analyst at Accenture!

• Location: Canberra
• Start Date: Targeted start date of September 2025
• Australian Citizenship Preferred: Australian citizenship is preferred for this role.

WHO WE ARE:​

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovative led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

THE WORK:​

Are you ready to kickstart your career in a dynamic and innovative environment? We’re seeking motivated and detail-oriented graduates to join our growing Operations Support team. This is an excellent opportunity for recent graduates looking to build a career in a dynamic, fast-paced environment supporting critical systems and operational processes.

Key Responsibilities:

• These roles will undertake a range of critical tasks, including data remediation, manual supporting processes, and ongoing operational support. The role includes the following responsibilities:
  • Data entry, cleansing and remediation activities, in line with standard operating procedures, with high accuracy and efficiency.
  • Actively drive incidents and problem resolution and system restoration.
  • Problem solving with the ability to analyze and resolve complex issues and enquiries from stakeholders and provide information and advice as a representative of the team.
  • Assisting staff with remediating incorrect data and troubleshooting data-related system issues.
  • Responding in a timely manner to service issues and requests and troubleshoot to conclusion.
  • Assisting in monitoring the group mailbox, triaging and raising incidents as they arise, maintaining the incident tracker, and actively following up with impacted users in coordination with IT support teams.
  • Providing ongoing BAU support, including managing access requests ad hoc requests from state and territory offices.
  • Developing and maintaining SOPs for data remediation processes, manual supporting processes and BAU activities.
  • Well-developed communication skills, including proven liaison and negotiation skills to support relationships, develop linkages and leverage opportunities with internal and external stakeholders.
  • Ability to deliver high quality work to tight timeframes.

Qualifications/About You:

• Educational Requirements:
  • Recent graduate in IT, Business Information Systems, Data Analytics, or a related field
• Skills and Attributes:
  • Demonstrated high standard of written and verbal communication skills.
  • Proven ability to manage multiple tasks efficiently, prioritizing critical activities.
  • Demonstrated ability to work effectively in a dynamic and high-pressure team environment.
  • Ability to build and maintain productive working relationships with colleagues and stakeholders.

Nice to have:

• Experience within Australian Public Service and Project Operations.
• Incident management - Demonstrated experience managing incidents within large/complex IT systems, including triaging, monitoring, and resolving issues in high volume or high-pressure environments.
• System and ticketing systems - Proficient in managing ticketing systems with a strong focus on effective inbox management and timely follow-up on outstanding issues.
• Communication and reporting -Experience in coordinating with various stakeholders to manage incident response, ability to provide concise updates to more senior staff, escalating issues or blockers promptly.
• Attention to detail and QA compliance - Adhering to defined Standard Operating Procedures (SOPs) and ensuring QA compliance in high pressure environments.

Benefits of working at Accenture:

• 18 weeks paid parental leave
• Long & short-term career opportunities
• Structured career development program
• Local and international career opportunities.
• Certified as a Family Inclusive Workplace™
• Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.
• We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!

If you’re a recent graduate looking to kick-start your career in IT operations and data support, we’d love to hear from you.

Apply now with your resume and a brief cover letter outlining your WAM/GPA, interest in the role and relevant experience.

#LI-GM

We are a WORK180 Endorsed Employer, to see our benefits and policies click here

Equal Employment Opportunity Statement for Australia:

At Accenture, we recognize that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organization where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email exectalent@accenture.com and cite the relevant Job Number, or contact us on +61 2 9005 5000.

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com

Equal Employment Opportunity Statement for Australia:

At Accenture, we recognize that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email exectalent@accenture.com and cite the relevant Job Number, or contact us on +61 2 9005 5000.

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.