Title: 1327: Client Relationship Marketing Lead, CMT, Americas (Associate Manager)

Together, we’re building something new, brilliant, and bold with Client Relationship Marketing (CRM) at Accenture—and we want you to join us. What others call account-based marketing, we call CRM. Day in and day out, we build and broaden relationships with our clients to expand our perception, relevance, brand love, and, most of all, help our clients create 360° value.

We believe simplification equals innovation. For CRM, our vision is simple but profound. We will create intentional client experiences by strategically providing clients with relevant content and experiences, at a volume they can consume, and at a time and place that meets their needs. We will use leading technologies, lead with data and insights, and deliver best-in-class returns on investment. In doing so, we’ll become our own best credential—inside Accenture and out in the world.

The CRM Associate Manager is part of our Americas Communications, Media, and Technology (CMT) Marketing + Communications team. The role is designed to support marketing strategies that drive client relationships, reputation, and revenue at our client account teams.

Why You?

You exemplify client-centricity! You always do the right thing. You lead with excellence, confidence, and humility. You act as a true partner. You care deeply for people. You have an unwavering commitment to inclusion and diversity. You have the courage to change. You actively innovate. Most of all, you want to grow your career and believe Accenture is the place where you can achieve your professional and personal aspirations.

Background

Client Relationship Marketing is dedicated to putting the client at the heart of everything we do, aiming to maximize impact on our reputation, relationships, and revenue growth—what we call the 3 Rs of CRM. Every CRM marketing role focuses on crafting and implementing strategies that align with specific client priorities, enhance relationship-building, drive origination, and meet revenue and account objectives.

Key Responsibilities

Lead the craft of client relationship marketing for up to three clients by:

• Building account-specific marketing plans to expand relationships, drive revenue, and enhance reputation.

• Curating content and experiences that our clients truly value.

• Delivering client relationship plans that include events and experiences, 360° value reports, research on key buyers, and more.

• Using Accenture’s SynOps, AI agents, and other leading marketing technologies to help us know and prioritize our work.

• Measuring our marketing against agreed-upon metrics and using data and analytics for continuous improvement.

• Contributing to the success of our CMT CRM team in the Americas.

• Collaborating and working effectively with M+C colleagues.

Basic Qualifications:

• Minimum of 5 years of marketing experience in professional services or other B2B organizations.

• Minimum of 5 years of account-based marketing, event marketing, and/or social or digital experience.

• Bachelor’s degree.

Preferred Qualifications:

• Broad marketing skill set, including campaign management, deliverable development, and measurement and reporting.

• Demonstrable experience in using different marketing channels, including social media, email, and direct mail.

• Strong project management skills and the ability to manage multiple projects.

• Ability to present and convey ideas clearly and persuasively at all levels.

• Team player with great interpersonal skills.

• Creativity, flair, and innovation in achieving cut-through and differentiation for campaigns.

• Enthusiasm, passion for marketing, and a can-do attitude.

• Experience with Salesforce or a similar client relationship management platform is desirable, e.g., managing client interactions, reporting, and campaign setup.

• Experience using Eloqua (or a similar email platform) is desirable.

• Knowledge of Microsoft PowerPoint and Excel.

Our Commitment to You:

• Your entrepreneurial spirit and vision will be rewarded, and your success will fuel opportunities for career advancement.

• You’ll make a difference for some of the world’s leading companies, who are Accenture’s clients.

• Opportunities to learn daily through training, assignments, and collaborating with experts across the company.

• Access to leading-edge technology.

• Along with a competitive salary, Accenture offers a comprehensive package, including generous paid time off, an employee healthcare plan, and a competitive 401K program.

To be filled by recruiter

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.