Commerce Advisory Consultant
Accenture
Commerce Advisory Consultant
Job Description
We are:
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology, and intelligence. Visit us at: www.accenture.com/song.
Our Digital Commerce services create new, innovative customer journeys through bleeding-edge, end-to-end solutions that unify the digital and physical. Leveraging deep industry knowledge and expertise, we build connected and personalized customer experiences that catalyze customer buying decisions—at speed and at scale. We strategize, design, develop and implement omni-channel B2C and B2B commerce capabilities, platforms and systems. By improving digital channel maturity and delivering integrated experiences, we boost customer interaction and engagement, delivering tangible results and a better bottom line.
You are:
An expert in designing, scaling, and operating seamless buying experiences across all channels in today’s digital-first world. You understand how to reduce complexity, drive growth, increase profitability, and enhance brand equity by aligning business processes, technology, and strategy. You have experience implementing pricing strategies to maximize financial performance and improving sales effectiveness by increasing win rates, reducing costs, and speeding up sales cycles. You’re comfortable working in fast-paced, agile environments, and you thrive on transforming challenges into opportunities with creative and analytical thinking. You excel in collaborating with diverse teams and can confidently engage with stakeholders from junior consultants to executives. You have experience working in one of the following industry groups: Communications, Media, & Technology; Financial Services, Health & Public Service, Products (Consumer Goods & Services, Retail & Travel, Industrial, Auto, or Aerospace & Defense), or Resources.
The Work:
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Design & Optimize Buying Experiences: Contribute to the development of end-to-end seamless, omni-channel buying experiences that enhance customer satisfaction and drive business growth.
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Improve Profitability & Sales Performance: Analyze client data to identify optimal pricing strategies, improve sales pipelines, reduce the cost of sales, and enhance win rates.
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Streamline Complexity: Assist clients in simplifying processes, reducing inefficiencies, and maximizing customer value, while ensuring consistency and brand strength.
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Implement Business & Technology Solutions: Work with cross-functional teams to support the implementation of new technologies and processes that drive sustainable commercial success.
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Collaborate on Strategic Solutions: Partner with clients and internal teams to define business cases, roadmaps, and actionable recommendations to meet client needs and business objectives.
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Drive Business Development: Identify opportunities for business growth, help prepare proposals, and contribute to developing the Accenture Song Commerce Advisory practice.
Travel:
As required for client support.
Qualifications
Here’s what you’ll need:
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A minimum of 3 years of management consulting experience, with a focus on commerce strategy, sales performance, or digital transformation.
Proven experience designing and optimizing omni-channel buying experiences.
Strong analytical skills with experience in financial modeling, pricing strategies, and process optimization.
Understanding of digital commerce and sales technologies and cloud solutions.
Experience working with sales performance improvement initiatives (e.g., Go-to-Market strategy, expanding pipelines, reducing the cost of sales, increasing win rates, Customer Relationship Management (CRM), Configure, Price, Quote (CPQ) and Incentive Compensation Management (ICM) transformations).
Strong problem-solving skills and an ability to work effectively in cross-functional teams.
Excellent communication and interpersonal skills, with the ability to interact with diverse stakeholders.
You are familiar with AI, GenAI, or other emerging technologies.
Bonus Points If:
You have experience in pricing optimization, sales forecasting, or other advanced sales analytics.
You hold certifications in leading platforms like CRM (e.g., Salesforce, Microsoft Dynamics), CPQ (Configure, Price, Quote), and ICM (Incentive Compensation Management) systems, which demonstrate your expertise in managing and optimizing key sales and commerce functions.
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