Positions Based in St.Catharines, Ontario

Exciting opportunity with our large AI Client!

As an App Reviewer Representative, you’ll be part of our Trust & Safety operations team, focusing on application review, policy enforcement, and risk detection for a leading technology client. This role blends analytical rigor, technical testing, and judgment-based decision-making to ensure apps meet platform, privacy, and compliance standards.

You will work on evaluating mobile applications across platforms, ensuring they adhere to content, policy, and security requirements, and provide structured feedback to developers. The position requires strong attention to detail, technical literacy, and sound judgment in balancing innovation with user safety.

What sets us apart from other employers?

• We offer a $19.23 per hour starting wage and a $1000 signing bonus!

• We offer our employees fast-tracked opportunities for growth; many of our new hires are provided with advancement opportunities within 6 – 12 months after starting with Accenture.

• Accenture has also been ranked a Canada Top Employer for 13 consecutive years.

What can you expect from us?

Here are a few benefits you can expect when working with an exceptional team at Accenture:

• Competitive hourly rate and annual performance-based salary increases

• Comprehensive total rewards package (health & wellness benefits, parental leave, paid time off, retirement plan)

• Full-time positions: 35–44 hours per week

• Flexible scheduling options based on performance

• Professional development, including paid training (2–8+ weeks) and post-training coaching

• Modern workspace with advanced technology platforms

• A supportive, inclusive community with active Employee Resource Groups (ERGs)

• Opportunities to give back through local volunteering and community initiatives

NOC Code: 22221 (Tier Category 2)

Key Responsibilities

App Review & Technical Testing

• Review mobile apps (iOS/Android) for policy, privacy, and security compliance.

• Conduct manual installation, permission verification, and dynamic testing to assess app behavior.

• Identify issues in functionality, metadata, and content integrity.

• Evaluate developer-submitted apps for alignment with store and legal requirements.

• Provide structured, high-quality written feedback to developers.

Basic Qualifications

• Minimum 1 year of experience in one of the following: technical support, App review, QA, trust & safety, or customer support.

• High school diploma or equivalent

Preferred Qualifications

Education

• Associate or bachelor’s degree in a relevant field (e.g., Computer Science, Information Systems, Communications)

Experience

• Familiarity with app store environments (Google Play, Apple App Store) or user-generated content platforms

Technical Skills

• Understanding of mobile platforms (iOS/Android)

• Knowledge of app permissions, privacy, and data handling practices

• Ability to perform manual testing, installation checks, and dynamic app behavior validation

• Proficient with review tools, ticketing systems, and spreadsheets (Google Workspace, Excel)

• Awareness of regulatory compliance (e.g., GDPR, COPPA, app store policies)

Communication Skills

• Excellent written and verbal communication in English

• Ability to create clear, structured feedback for developers and internal teams

Analytical & Judgment Skills

• Strong critical thinking and decision-making in policy interpretation

• Ability to assess apps for compliance, content integrity, and risk impact

• Consistent application of policy, legal, and content judgment frameworks

Work Approach

• Reliable, self-motivated, and thrives in a fast-paced, metrics-driven environment

• Committed to accuracy, confidentiality, and continuous improvement

• Comfortable working flexible shifts, including weekends or holidays as required

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.