Technology Delivery Lead - Clinical, Salesforce & AWS
Accenture
Technology Delivery Lead - Clinical, Salesforce & AWS
Job Description
Job Description
We are: The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients’ transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions.
The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients’ business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges, and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients.
The value for our clients and our people
For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world.
For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world’s most complex client challenges.
The work: We are seeking a Delivery Lead, who will be responsible for leading end-to-end delivery or a defined component of a contract to meet operational, contractual, and financial commitments. You will ensure service quality and efficiency while managing delivery outcomes and identifying opportunities for follow-on work through up-selling or cross-selling. You are expected to be a subject matter expert, relationship manager and collaborate and manage the team to perform effectively.
Location Requirement: This role requires on-site presence at the local ATC office 2–3 times per week.
Responsibilities:
- Will be the key relationship manager for managing relationships with the client across the R&D environment including, regulatory, clinical, quality etc
- Will manage a team of AMS resources (some onshore, most offshore).
- Lead the delivery of Salesforce implementation for Clinical and Safety. Collaborate across teams for migration, integration and customizations.
- Lead the delivery of AWS architectures for application modernization, data migration, cloud-native development, cloud operations, and infrastructure transformation.
- Will be responsible for implementation of CI/CD (Continuous Integration and Continuous Development) pipeline software product delivery automation by integrating development and operations, optimizing the DevOps solution and establishing security practices across the delivery lifecycle.
- Will be responsible for the implementation of clinical trial site payment workflows and for developing the Automated Payment software application.
- Will be responsible for designing, strategizing and solutioning migration of Clinical Trial Site payment data from legacy systems to AWS SaaS environment. Will implement monitoring frameworks to ensure seamless transition and operational stability post-migration.
- Serve as a Solution Architect for the end-to-end migration of the Grant Management System and ClinOps data to an AWS SaaS environment, with ownership of designing scalable, secure, and compliant cloud architecture.
- Will be responsible for digital transformation by designing and implementing scalable and cost-efficient cloud computing solutions to support the client environment.
- Ensure delivery excellence by driving quality, consistency, and efficiency across project lifecycles through best practices and continuous improvement.
Qualifications
Here’s What You Need:
• Deep functional experience in clinical trial environments
• Experience as the onshore delivery lead with responsibility for managing client relationships as well as teams in an onshore/offshore model
• A minimum of 3 years of progressive experience in operations/project management, and technology implementation/integration on full life-cycle Cloud/CRM engagements
• A minimum of 5 years of experience in AWS and Salesforce.com environments
• A minimum of 5 years of experience with design, development, implementation, monitoring and data migration phases of projects.
• A minimum of 3 years' experience in Cloud Computing project implementation – Well-rounded in both functional and technical aspects of a CRM engagement
• A Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years' work experience)
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