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Delivery Lead Senior Manager

Accenture

Accenture

Canada · Toronto, ON, Canada
Posted on Dec 10, 2025

Delivery Lead Senior Manager

Ontario - Toronto Job No. r00298967 Full-time

Job Description

We Are:

Accenture Interactive—a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world’s greatest experiences. Visit us here to learn more about what makes us the Experience Agency.

As Accenture Interactive's marketing experts, we help businesses drive demand, build brands and change the way people live. From consulting and creative campaigns to insights and analytics, we’ve got the speed, scale and strategic thinking to help CMOs and brands make an impact at every stage of the customer journey. The net-net? Real results that lead to true transformation.

The work:

  • Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Salesforce Marketing Cloud solutions

  • Develops strong working relationships with the sr. management team and identifies follow-on project opportunities

  • Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning

  • Manages day to day on-shore and off-shore project teams during the project lifecycle

  • Manages the project ideation, gathering the high level business requirements, defining the detailed requirements and process into epics and stories

  • Manages Experience lead team in developing strategic vision and creative UI/UX design

  • Manages and contributes to solution plan definition

  • Manages and contributes to development of the content migration and global roll out strategy and execution

  • Interacts with client stakeholders for business justification, funding, scope and timeline

  • Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources

Qualifications

Basic Qualifications:

  • Minimum 7 years of experience leading the successful delivery of SFMC projects

  • Minimum 5 years of experience in tactical deployment or re-launch of Marketing applications (Adobe Experience Cloud, Oracle Marketing Cloud, Salesforce Marketing Cloud, and/or Marketo), Personalization (Rich Relevance, Adobe Target, and/or Unica Interact), Loyalty (Kobie and/or Brierley), MDM (Reltio and/or Talend), and/or iPaaS (SnapLogic and/or Mulesoft).

  • Minimum 3 years of project management experience, delivering technology solutions

  • Bachelor's degree

Bonus points if:

  • 7-15 years of experience implementing Marketing, Personalization, and Data Orchestration technologies such as Adobe Experience Cloud, Oracle Marketing Cloud, Salesforce Marketing Cloud, Marketo, Reltio, Talend, SnapLogic, MuleSoft, Informatica Cloud, Rich Relevance, Unica Interact, Kobie, Brierley and deploying new channels

  • Experience with marketing campaign design, implementation and execution Experience in algorithmic decisioning or interactive management

  • Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams

  • Experience in a consulting environment and/or digital agency with demonstrated track record of continuing responsibilities, creativity and innovation

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.

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Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

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Be your best every day in a work environment that helps drive innovation in everything you do.

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