Quality Engineering Manager - Large Scale Program Delivery

Accenture Technology – QE is an exciting place to be! Accenture helps companies rotate to New IT with quality services that drive continuous quality and efficiency and shape their digital future. We offer entire breadth and depth of Quality services across broad array of applications, digital technologies and industries delivered under flexible business arrangements. With 1000+ clients served globally and 30+ delivery centers, there will be many opportunities for you to help drive greater productivity and shift to continuous testing all while managing digital transformations.

Role Summary

We are seeking a Quality Engineering Manager with progressive QA and test engineering experience and a proven track record leading teams through modern quality transformations. This role is responsible for building a quality engineering practice that enables faster, safer delivery through automation-first testing, measurable quality outcomes, and disciplined governance.

This role also includes a strong focus on AI enabled quality engineering and Go To Market contribution. You will help shape quality as a product differentiator by enabling release readiness, reliability, and customer trust for external launches, marketing commitments, and strategic programs.

Responsibilities

1) QE Strategy, AI Enabled Quality, and Operating Model

• Define and own the Quality Engineering strategy across multiple product streams or platforms.
• Drive the transition from traditional QA to a modern quality engineering model including shift left, shift right, CI CD integration, and risk based testing.
• Embed AI enabled QE practices such as intelligent test prioritization, automated defect triage, anomaly detection, and AI assisted test generation where appropriate.
• Establish standards for quality governance, including definition of done, test entry and exit criteria, release quality gates, and evidence based sign off.

2) Go To Market Enablement and Launch Readiness

• Partner with Product, Marketing, Sales, and Customer Success to ensure quality readiness for Go To Market launches and customer facing releases.
• Lead launch quality planning for major releases including readiness checkpoints, defect burn down visibility, and release risk communication.
• Provide quality insights that support launch decisions, including what is ready, what is at risk, and what mitigation is in place.
• Build repeatable launch playbooks to support faster and safer release cycles for external commitments.

3) Test Automation Leadership and Engineering Excellence

• Strategizes automation road map and helps in building test strategy across different frameworks/platforms, Knowledge on Playwright, Cypress, Selenium, Appium, Rest Assured, Postman, Karate, or similar.
• Improve regression efficiency by optimizing suites and focusing on high value customer journeys and business critical flows.

4) End to End Quality Across the SDLC

• Lead test planning for major initiatives, integrations, and platform changes.
• Own non functional quality areas including performance, reliability, accessibility, and security collaboration.
• Implement quality practices across design through production including testability reviews, acceptance criteria validation, environment readiness, and data management.

5) AI and Data Driven Quality Insights

• Define and track quality KPIs including escaped defects, defect leakage, automation coverage, and release stability.
• Use data and AI driven insights to identify recurring defect patterns, fragile test suites, and high risk components.
• Establish dashboards for leadership visibility and continuous improvement.

6) People Leadership and Talent Development

• Hire, coach, and develop QE talent across manual, automation, and SDET roles.
• Create role clarity, skill matrices, career pathways, and performance goals.
• Foster a culture of ownership, collaboration, continuous learning, and customer focused delivery.

7) Stakeholder Management and Cross Functional Partnership

• Partner with Engineering Managers, Architects, Product Owners, and DevOps to embed quality early and reduce rework.
• Collaborate with Security and Risk teams to align quality controls with governance and compliance needs.
• Communicate clearly with senior leaders on quality posture, risks, and mitigation actions.