Infrastructure & Capital Projects – Document Control Consultant, COM

You’ve Never Been Satisfied with “Good Enough.”

You want to make an impact, not just manage projects, but change how the world gets built. At Accenture Infrastructure & Capital Projects, you’ll do exactly that. You’ll help develop and deliver the factories, grids, transit systems, and public infrastructure that keep communities moving - and do it smarter, safer, and more sustainably than ever before.

You’ll work alongside people who think big and act bold - project managers, engineers, technologists, and strategists who blend real-world experience with digital innovation and AI. Together, we’re transforming how capital projects are planned, managed, and executed, creating a better way to build for the future.

Because “good enough” builds the past. You’re here to build what’s next, on a team that outperforms every norm.

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(Internal Title: Document Control IV)

• Provide document and information management expertise and resources to support the development, implementation, administration, and continual improvement of document control, records management, and information governance processes throughout the project lifecycle.
• Provide document control, records management, document retrieval, transmittal management, workflow administration, information management, records retention, archiving, and related support services to ensure project information is accessible, accurate, traceable, and maintained in accordance with project and organizational requirements.
• Provide historical records research, document retrieval, records consolidation, archiving, information governance, and records management support.
• Lead the application of document control methods, techniques, and tools
• Establish and manage the framework for identifying, collecting, distributing, and filing controlled documents. This involves developing, maintaining, and improving document control procedures and participating in the development and roll-out of various document control tools and templates
• Oversee the implementation of document numbering and file naming standards (or similar) aligning with the established policies and governance procedures
• Develop and implement the document distribution list that identifies participants involved in document reviews
• Own the document control process workflows that will form part of the overall procedure
• Ensure the information and management control system is implemented in compliance with the established standard and is updated to reflect revisions to those standards
• Maintain awareness of new initiatives that may impact the control or distribution of information
• Provide team members with adequate training and support to enable them to successfully use the procedure and systems in use
• Facilitate meetings to follow up on the reviews of outstanding documentation
• Conduct “spot audits” and “over-the-shoulder-reviews” of teams to proactively monitor and enhance their understanding of document control procedures
• Manage and mentor direct reports
• Oversee quality assurance and control audits of project documentation
• Interface with IT on document control issues, which include process enhancements to existing software and recommendations for new hardware or software
• Forecast and identify trends and rollout “best practices”
• Collaborate with other disciplines to ensure all controlled documentation is processed as per the established schedule
• Engage with the team to address areas of concern and ensure continuous improvement in developed procedures, including training and knowledge transfer
• Outline the human and material resources required to complete document control services successfully
• Exercise authority in managing work and controlling the delivery of the project per the established plan
• Monitor staff performance to ensure excellence and adherence to specified deadlines
• Define success criteria and disseminate them to involved parties
• Set and interpret project and program expectations while delegating and managing the deliverables of team members and stakeholders
  
  WORKING CONDITIONS
• Hybrid (Vancouver 4 days/week, Remote 1 day/week)
• With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

• Minimum of 15 years of experience in Document Management in a leadership or supervisory role, in an engineering and construction environment

• High School Diploma or General Education Development certificate or relevant work experience

• Holding recognized and relevant industry accreditations including AIIM, CIP
  

BONUS POINTS IF YOU HAVE:

• Advanced knowledge of document control procedures and filing and record retention systems

• Mastery of Electronic Document Management Systems (EDMS) such as Microsoft SharePoint, ProjectWise, Microsoft Office, Aconex, or any relevant document control software.

• Must keep abreast of emerging document control software

• Demonstrated experience with assembling controlled documentation for programs and projects

• Ability to arrange priorities and escalate competing risks to meet deadlines

• Keen eye for detail and adept problem-solving abilities

• Must have demonstrated experience relaying and receiving information (written and verbal)

• Expert ability to work collaboratively and independently in a structured, disciplined, technology-driven environment

• Great people skills and ability to communicate effectively with a variety of internal and external stakeholders

• Effectively lead a large multi-resource document control team

• Ability to work creatively and analytically in a problem-solving environment by ensuring effective teamwork, promotion of innovation, and overall excellence

• Demonstrated functional acumen to support how solutions will address established goals while maintaining alignment with industry best practices

• Expert ability to detect and capitalize and be sensitive to others’ strengths

• Demonstrated capability to supervise, delegate, and develop capacity

• Tact to perceive and ameliorate conflict and tension

• Proven capacity to anticipate, identify, and minimize risks
  

WHAT’S IN IT FOR YOU:

• Work on the largest and best projects: We advise and deliver on our clients largest, most complex capital programs, enabling more efficient use of capital and higher ROI.

• Work with purpose: Be part of creating positive change and making the world better for our people, our clients, and the communities where we live and work. Embrace sustainability with everything you do—from how we service our clients, partners and communities to how we operate as a responsible business.

• Work with reach: When you join us, you’ll work with the top companies with leaders from every industry. Across 120 countries and 40 industries, we work as one team with a common goal—to create 360-degree value by embracing change. While our global reach is impressive, you'll find that our I&CP Americas team is highly accessible and collaborative.

• Grow and Thrive Professionally: We invest in you. With a $1.1 billion commitment to our team's learning and development, your growth is prioritized. Whether through leadership training, creative problem-solving workshops, or technical upskilling you have the resources to excel. Our flexible, omni-connected work model also supports a healthy work-life balance, adapting to both professional needs and personal circumstances.

• Bring your true-self to work: Our commitment to our 775,000 people from a variety of cultures, beliefs and backgrounds makes us more innovative, and lets you bring self to work. Be on the forefront of technology that's creating a better future for all. Learn more

• Make a difference: Connect your passions and purpose with your profession with opportunities to participate in corporate citizenship, Employee Resource Groups, eco-actions and development-partnership projects.

• Awards and Recognition: We are recognized as leaders within program management and capital project professional services, having been ranked as the 7th largest program management firm by ENR (Engineering News Record). Accenture is recognized among the World’s Best Workplaces™ - Ranked #10 on the World’s Best Workplaces™ by Great Place to Work® and Fortune.

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The recruiting efforts for this position are intended to fill a brand new position.

The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.

Role Location Annual Salary Range
British Columbia $118,000 min to $158,000 max

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Vancouver

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you require accommodation during the recruitment, assessment or selection process for a disability or other protected ground under applicable human rights legislation, please notify your recruiter or contact us toll free at 1 (877) 889-9009.

Equal Employment Opportunity Statement

All employment decisions shall be made without discrimination based on any characteristic protected by applicable federal, provincial or territorial human rights legislation, including age, race, creed, color, ethnic origin, religion, sex, place of origin, ancestry, disability status, sexual orientation, gender identity or expression, genetic information, marital status, family status, citizenship, record of offences (where applicable) or any other protected ground.

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It is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve clients, our employees must be available to travel when needed.

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