Advertiser Growth & Expansion Agent

If you enjoy pursuing new opportunities and taking on new challenges, we encourage you to apply.

This role is located onsite at our Ottawa office.

What sets this opportunity apart?

• A starting wage of $22.50 per hour and a $1,000 sign-on bonus.

• A full-time, permanent position with a comprehensive total rewards package.

• You'll have the potential to earn a sales bonus in addition to your regular earnings.

What can you expect from us?

When you join the team, you can expect the following benefits:

• A competitive hourly rate, starting at $22.50 per hour.
  This role is classified under NOC Code 62100 (TEER Category 2).

• A comprehensive total rewards package that includes health and wellness benefits for you and your dependents, parental leave, paid personal time off, and retirement plan options.

• A $1,000 sign-on bonus.

• The potential to earn a sales bonus in addition to your regular earnings.

• A shift premium for hours you work after 9:00 p.m., seven days a week.

• You may be eligible for a language premium of $4 per hour when you handle bilingual customer inquiries by email and/or phone. This program is market-driven, and Accenture may amend, change, or discontinue it at any time as market conditions warrant. To qualify, you must receive a passing score on Accenture's standardized language assessment and be successfully assigned to a bilingual queue.

• A full-time schedule of 35 to 44 hours per week.

• The flexibility to select your assigned schedule each month based on your performance.

• Eligible for annual salary increases based on your performance.

• Recognized for your individual contributions.

• You will work at a spacious workstation equipped with updated technology platforms and equipment.

• Access to a supportive environment that encourages your success and self-development through online courses.

• Receive comprehensive paid training lasting from two to eight or more weeks after you join.

• Receive extensive coaching and support after training.

• You will be part of an inclusive, open, and engaging community, with many active employee resource groups you can join or support.
  The Role
  As an Advertiser Growth & Expansion Agent (ASR), you'll own the advertiser relationship after the initial sale. You'll manage an assigned portfolio of non-endemic brands, companies outside the travel category, such as financial services, retail, and consumer goods; that advertise to our proprietary first-party audience of in-market travelers. You'll be accountable for campaign performance, account retention, and revenue growth.

In this account management and customer success role, you'll receive a qualified pipeline from Business Development Representatives (BDRs), coordinate with Ad Ops on campaign delivery, and use data to improve advertiser outcomes and identify expansion opportunities.

What You'll Do

• Onboard new advertisers by establishing their goals, explaining products and campaign requirements, and setting clear expectations from day one.

• Lead regular advertiser performance reviews, translating campaign data into clear narratives, recommendations, and forward-looking plans.

• Analyze campaign performance, including spend, impressions, CPC, CPA, ROAS, and conversions; and turn the data into actionable recommendations that improve advertiser outcomes.

• Identify churn risks early and take action to drive renewals and advance upsell, cross-sell, and budget-expansion opportunities aligned with each advertiser's goals.

• Maintain accurate CRM records and portfolio-level reporting, and you'll escalate campaign, technical, and commercial issues to the appropriate teams.

• When capacity allows, you'll support pipeline development by qualifying leads alongside the BDR team.

• Own account retention and growth across your assigned portfolio by building trusted, long-term advertiser relationships, monitoring account health and campaign performance, proactively addressing churn risks, securing repeat investment and renewals, and developing account growth plans that increase product adoption, budgets, and revenue through needs-based upsell and cross-sell opportunities.

Basic Qualifications

• You have a bachelor's degree or at least one year of experience in account management, customer success, advertising sales, digital marketing, or campaign management.

Preferred Qualifications

• You have a solid understanding of digital advertising and campaign management. You're confident reading and executing media plans, discussing performance metrics such as CPC, CPA, and ROAS, and holding credible conversations about campaign optimization.

• You can read campaign data, identify trends, and translate insights into clear, confident recommendations for advertisers.

• You're a strong written and verbal communicator who can deliver client-facing presentations and credibly manage senior stakeholders.

• You have experience managing a portfolio or book of business with responsibility for retention, adoption, or revenue growth.

• You demonstrate advanced sales acumen, including consultative discovery, value-based selling, objection handling, and negotiation, and you can translate advertiser goals into compelling retention, upsell, cross-sell, and budget-growth recommendations.

• You have experience using Google Ads Manager reporting to monitor campaign performance, interpret metrics such as spend, impressions, clicks, conversions, CPC, CPA, and ROAS, identify trends, and present clear, data-driven optimization recommendations to advertisers.

• You are proficient with CRM platforms, preferably Salesforce, and comfortable using reporting and collaboration tools.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below.

The recruiting efforts for this position are intended to fill a brand new position.

The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Hourly Salary Range

British Columbia/Ontario/New Brunswick $22.50 to $22.50

#LI-NA-FY25

Ottawa, Ontario

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you require accommodation during the recruitment, assessment or selection process for a disability or other protected ground under applicable human rights legislation, please notify your recruiter or contact us toll free at 1 (877) 889-9009.

Equal Employment Opportunity Statement

All employment decisions shall be made without discrimination based on any characteristic protected by applicable federal, provincial or territorial human rights legislation, including age, race, creed, color, ethnic origin, religion, sex, place of origin, ancestry, disability status, sexual orientation, gender identity or expression, genetic information, marital status, family status, citizenship, record of offences (where applicable) or any other protected ground.

Job candidates will not be obligated to convictions for which a record suspension (formerly known as a pardon) has been granted, except as permitted or required by applicable law.

Accenture is committed to supporting current and former members of the Canadian Armed Forces and other veterans.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Other Employment Statements

It is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve clients, our employees must be available to travel when needed.

To provide you with the most effective recruiting process, Accenture may use artificial intelligence to create insights on how your candidate information matches the requirements of the role you have applied to. The final decision will always be taken by the hiring team after considering your candidate profile in full. During the application process, you can choose to opt out of this artificial intelligence screening process and be rest assured that this will not negatively impact your opportunity for employment with Accenture.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

Oracle Cloud PPM-Application Management Support Consultant

Oracle ERP Delivery Lead

Oracle Payroll Lead