Financial Advisor, ATB Prosper
ATB
At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).
Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:
Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.
Thrive together: We want you—the unique, authentic you—to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
About the Role
As ATB Wealth’s next Financial Advisor, ATB Prosper you will deliver exceptional client experiences through a variety of digital channels, driven by a client-first mindset and led by expert advice tailored to our client’s investment needs. Reporting to the Team Lead, ATB Prosper Fulfillment, you will proactively reach out to clients to provide advice, open investment accounts, conduct reviews, and process transaction requests, etc. ensuring every client is set up for financial success. You will also support ongoing project work and the day-to-day maintenance of clients profiles ensuring they’re maintained inline with our compliance and operational standards.
Accountabilities
- Client Obsession: Own the client experience at every interaction; enabling clients to self-serve through ATB Prosper but remaining available through digital channels to provide expert advice
- Expert Advice: Utilize the principals of KYC and KYP to understand clients’ short and long-term financial goals and needs while recommending the most appropriate strategy
- Digital Guidance: Promote digital advocacy by sharing our digital tools and resources to help clients make informed decisions as it relates to their financial goals
- Teamwork: Work in a collaborative team environment on various projects, owning the client experience and ensuring the long-term success of those projects, including but not limited to estate settlements, credit balance reviews, client transitions, etc.
- Task Management: Action tasks assigned from our digital queues and team inboxes
- Attention to Detail: Ensure client information is kept up to date and conduct full suitability reviews as needed during interactions including but not limited to; account openings, portfolio updates, contributions, withdrawals, etc.
- Internal Networking: Leverage ATB partners and internal resources (e.g. Senior Financial Advisors, Business Bankers, Mortgage specialists, ATB Financial Personal Bankers, etc.) to deepen client relationships by delivering an integrated experience
- Feedback: Participate in the evolution of our ATB Prosper digital investing experience by providing ongoing feedback to improve and enhance the offer
- Driven to Perform: Meet or exceed established annual performance targets and main role accountabilities
- Regulatory Compliance: Understand and adhere to investment industry regulations as well as internal compliance policy requirements at all times including recording detailed notes and documents of every interaction with clients
Skills, Experience & Requirements
- Completion of post secondary education with either a College Diploma in Financial Services or Bachelor’s Degree (or higher) in any field
- Immediate ability to register as a Registered Representative (RR) with CIRO by having any of the following:
- Currently a Registered Representative (RR) through CIRO, OR
- Minimum completion of CFA Level 1, OR
- Chartered Investment Manager Designation (CIM) in good standing, OR
- Completion of Canadian Investment Regulatory Exam (CIRE) & Retail Securities Exam (RSE) by date of hire
- Strong work ethic with an ability to stay focused through periods of high volume in an autonomous remote work environment
- Knowledge of wealth management solutions, including relevant compliance and regulatory requirements
- Proven ability to use critical thinking to make informed decisions independently with an ability to navigate and de-escalate unexpected situations effectively
- Exceptional attention to detail to ensure the accuracy and thorough execution of all requests
- Highly service-oriented, providing professional, accurate, and timely support to both team members and clients
- Strong time management and organizational skills to prioritize multiple tasks
- Growth mindset with the ability to apply feedback from colleagues and leaders
- Minimum 3 years of related wealth management experience is preferred
- Actively pursuing a QAFP or CFP certification is expected as part of this role
- Working knowledge of google suite systems, Salesforce and Dataphile considered a strong asset
- Past work experience providing financial advice digitally would be considered a strong asset
Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role—but you might not check all the boxes—we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.
We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed—their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Aboriginal Business.
What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com
Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.