Senior Solutions Consultant
Bell
Montreal, QC, Canada
Req Id: 428983
Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.
We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.
On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.
At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.
Summary
The System and Process Integration Manager is a key role within the Bell Business Markets Professional Services team. He/She is responsible for overseeing the integration of processes and technologies between three organizations as part of a mass equipment deployment program. He/She ensures that the integration of processes and systems between the field deployment team, the customer contact center, and the end client enables efficient industrial execution of the deployment. He/She will also be responsible for the evolution of processes and systems to exceed established performance objectives and ensure compliance with quality standards, technical specifications, and regulations, in a spirit of continuous improvement. He/She is responsible for prioritizing initiatives and developing business justifications for them.
Key Responsibilities
- Gather information related to the client’s expressed needs.
- Develop technical recommendations.
- Estimate the engineering, implementation, and equipment efforts required to deliver the solutions.
- Draft statements of work, including scope, costs, working assumptions, and risks.
- Design detailed engineering for network and unified communications solutions based on the client’s service catalog.
- Produce and update solution diagrams and technical specifications for installation and configuration activities.
- Write client recommendations, ensuring document quality, timely delivery, and compliance with client standards.
- Work directly with client technical leads, Bell technical teams, client service operators, and certain end users to successfully deliver technical solutions according to project timelines and expectations.
- Support the implementation of solutions during complex/critical changes.
- Contribute to improving solution design and delivery processes.
Critical Qualifications
- Minimum of five (5) years of relevant experience in the telecommunications field.
- Knowledge of LAN, Wireless LAN (WLAN), routing, WAN, SD-WAN, security, and IP VPN (MPLS) services.
- Experience in designing customer solutions.
- Knowledge of Cisco products.
- Knowledge of Aruba Wi‑Fi products.
- Experience in data transmission network projects.
- Strong writing, presentation, and communication skills in French.
- Ability to act as a solutions integrator across multiple technologies.
- Ability to coordinate the activities of other technical resources, particularly for installation and production deployment, and to work collaboratively.
- Ability to manage multiple projects simultaneously.
- Proactive, with the ability to maintain an end‑to‑end view of mandates and solutions, including timelines, effort, and costs.
- Ownership of results, ability to learn and adapt quickly, and deliver on time and within budget.
- Comfortable following rigorous change management and design processes.
- Ability to work independently in ambiguous environments and deliver with minimal supervision.
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 04/17/2026
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.
Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
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Created: Canada, QC, Montreal
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