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Associate Director, Student Life

British Columbia Institute of Technology

British Columbia Institute of Technology

CAD 105,653-145,272 / year
Posted on Aug 13, 2025
Apply now

Position Details

Position Information
Position Title Associate Director, Student Life
Who We Are
At BCIT, putting people at the core of everything we do is paramount. This idea is the foundation of BCIT’s People Vision, which describes the Institute’s goals and priorities in respect to our people. In a complex and uncertain world, it’s vital our people feel valued, supported and connected. BCIT champions a culture of innovation and global progress through people’s imagination and creativity. With a competitive compensation package, great work-life balance, and career advancement opportunities, see why we’ve earned the title of one of BC’s Top Employers for over ten years running.
Position Summary
BCIT’s Student Life department is seeking a regular, full time (1.0 FTE) Associate Director, Student Life. This position develops and ensures delivery of programs and activities that enhance student success. Oversees departments and staff in day-to-day operations of activities that provide services to support the health and wellbeing of students and the greater BCIT community. As a key member of BCIT’s Student Success senior management team, responds to, supports, and resolves complex cases related to students misconduct, conflict, distress, or risky behaviour. Oversees student conduct, orientation and transition programming, Early Assist, Recreation Services and Health Promotion. Makes policy and procedural recommendations and ensures key partners, such as administrators and faculty, are knowledgeable and trained in matters that impact student success.
Duties & Responsibilities
KEY ACCOUNTABILITIES:

  • Ensures early intervention and corrective measures for all parties involved in incidents involving students and allegations of student misconduct (non-academic) and consults with appropriate internal resources including departments such as Counselling, Accessibility Services, Student Housing, Student Health Services, and Safety and Security.
  • Provides administrative and procedural support to Decision Review Board in conducting appeal hearings on student misconduct matters; ensures compliance with procedural fairness process and adherence to BCIT policies. Ensures minimising of institutional risk in partnership with Safety and Security.
  • Establishes procedures and processes to support students and staff towards student misconduct allegations. Provides procedural guidance and advice to faculty and Associate Deans with regards to sanctions appropriate for academic misconduct incidents. Ensures all official records of academic integrity violations are maintained and ensures investigations comply with institutional policy and procedure.
  • Considers Institute policy, past practices, investigation results, student records, and other relevant facts when arriving on a decision or making recommendations. In incidences of student misconduct (non-academic), implements Administrative Resolutions as delegated by the Senior Director. Reviews, triages, and refers complex cases to intervention teams such as the Threat Assessment Team.
  • Conducts meetings with student(s) involved in alleged incidents to determine and monitor interim measures in accordance with BCIT policies. Seeks dispute resolution through mutually agreeable resolutions as appropriate.
  • Works with BCIT Registrar, Associate Deans, Safety and Security, Student Services Coordinators, Faculty, and others to develop protocols for academic and institutional accommodations to aid students in distress in areas such as academic, administrative, economic, family relationships, health, physical, psychological and societal.
  • Acts as a senior case manager to provide assessment and response to affected students in adherence with the institute’s policy and procedure. Liaises with the BCIT Student Association to provide complementary services and events. Works with BCIT community partners to implement opportunities and activities that foster a positive student experience.
  • Assesses, develops, and delivers programs and activities that aid in students’ entry and transition to BCIT. Collaborates with internal groups such as Student Association, Schools, International and Indigenous services, to ensure smooth transition of the students. Assesses and evaluate student experience post student’s transition back into BCIT and incorporates relevant feedback.
  • Conducts reviews and assessments of Institute academic and non-academic student conduct policies and procedures and makes recommendations for change as appropriate. Advises and decides appropriate orientation activities and curriculum for incoming students adhering to best practices in student development and student success. Develops external contacts, where applicable to remain current with student judicial issues, trends, and practices.
  • Chairs the Behavioural Intervention Team overseeing high risk students and refers imminent risk cases to BCIT Threat Assessment Team. Establishes and maintains collaborative relationship with Student Association Advocate for information exchange, procedures to follow and to maximize opportunities for resolutions available to students.
  • Oversees the day-to-day operations and wellness programming for Recreation Services department towards delivery of quality fitness programs; supervises maintenance of fitness facilities at all campuses, and revenue generation through facility rentals.
  • Oversees programming and staff in Health Promotion. In partnership with the Associate Director, Access and Wellbeing, provides strategic direction for institution-wide health promotion initiatives, including the advancement of the Student Well-Being Action Plan.
  • Manages reporting staff, overseeing and participating in selection, coaching, mentoring, development, performance management and all other people-management practices.
Qualifications
QUALIFICATIONS & REQUIREMENTS:

  • Completion of a Bachelor’s degree in Education, Counselling, Social work, or related discipline, plus minimum of 7 years of progressive experience encompassing student services in a post-secondary environment.
  • An equivalent combination of education and experience will be considered.
  • Advanced negotiation and conflict resolution skills for adjudicating academic and non-academic matters, conflict resolution and/or mediation, and facilitation.
  • Experience with working with a diverse student population and is current in emerging practices in supporting equity deserving groups
  • Advanced working knowledge of student conduct policies and other relevant legislative requirements (FIPPA, Mental Health Act, Harassment and Discrimination) with proven experience in policy writing and administration.
  • Excellent interpersonal skills to build and sustain effective relationships and rapport.
  • Excellent organizational, communication, facilitation and project management skills.
  • Strong cross cultural communication skills and proven experience working with diverse populations
  • Excellent leadership and team building skills with experience working with student leaders or volunteers
  • Strong working knowledge in case management to resolve complex problems and manage high profile, sensitive, and contentious issues is required.
  • Flexibility to be available on call after hours to occasionally respond and/or assess critical incidents related to students, as assigned.
Additional Information
Benefits – Why you’d love working with us

  • Competitive pay
  • Minimum of twenty-five days of vacation
  • Competitive employer-paid extended health and dental plan including access to a Health Care Spending Account of up to $500 if eligible!
  • Defined benefit pension plan with employer contributions
  • Flexible hybrid work arrangements available
  • Professional Development funds and resources
  • Access to most BCIT Flexible Learning courses free of charge
  • Wellness and Employee Assistance programs
  • Complimentary membership with free access to the Fitness Centre, Gymnasium, and more
  • Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time. For more information on our generous benefits, click here!

BCIT is committed to the principles of equity, diversity & inclusion and to promoting opportunities in hiring for systemically oppressed groups who have been excluded from full participation at BCIT and the larger community. This includes Indigenous Peoples, women, racialized persons, persons with disabilities and those who identify as 2S/LGBTQIA+. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.

Persons with disabilities who require accommodation for any part of the application or hiring process should contact us using our contact form. Please note that all applications must be submitted via the careers page portal. Applications submitted through the contact form will not be accepted. For additional information, please visit our frequently asked questions (FAQs) page and see how we hire.

The British Columbia Institute of Technology acknowledges that our campuses are located on the unceded traditional territories of the Coast Salish Nations of xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh).
Position Details
Posting Category Management
Salary Range $105,653 - $145,272, with a control point of $132,066 per annum
Additional Salary Information
The Compensation Range is the span between the minimum and the maximum base salary for a position. The control point of the range represents an employee that possesses full job knowledge, qualifications, and experience for the position. In the normal course, employees will be hired, transferred, or promoted between the minimum and the control point of the salary range for a job, taking internal equity into account. Salaries above the control point may be considered for extenuating circumstances and must be approved by an external governing body.
Department 2 Student Success Division
Campus Location Burnaby campus
Bargaining Unit Management
Job Status Regular
Full-Time/Part-Time Full-Time
Number of Vacancies 1
Anticipated Start Date 09/15/2025
Anticipated End Date
Competition Information
Competition Number 25M216
Competition Open Date 08/13/2025
Competition Close Date
Open Until Filled? Yes
Quicklink for Posting https://careers.bcit.ca/postings/9778

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What is the highest level of education attained?
    • GED
    • High School Diploma
    • Certificate
    • Diploma
    • Associates Degree
    • Bachelors Degree
    • Masters Degree
    • PHD
  2. * How many years of experience do you have in this type of position?
    • 0-1
    • 1-2
    • 3-5
    • 6-9
    • 10+
  3. * All positions at BCIT require on campus presence at the applicable campus location(s). This means the successful candidate must be able to and willing to relocate to the Lower Mainland. Please select from the following that best describes your situation:
    • I currently reside in the Lower Mainland
    • I do not currently reside in the Lower Mainland, however I am willing and able to relocate if found to be the successful candidate
    • I do not currently reside in the Lower Mainland and I am unwilling to relocate
  4. * Given the posted salary range for this position, please indicate your salary expectation should you be the successful candidate for this position.

    (Open Ended Question)

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
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