Associate Director, Applications and Solution Delivery

British Columbia Institute of Technology
British Columbia Institute of Technology

IT

CAD 139,607-200,685 / year

Posted on Jun 9, 2026

Position Details

Position Information
Position Title Associate Director, Applications and Solution Delivery
Who We Are
At BCIT, putting people at the core of everything we do is paramount. This idea is the foundation of BCIT’s People Vision, which describes the Institute’s goals and priorities in respect to our people. In a complex and uncertain world, it’s vital our people feel valued, supported and connected. BCIT champions a culture of innovation and global progress through people’s imagination and creativity. With a competitive compensation package, great work-life balance, and career advancement opportunities, see why we’ve earned the title of one of BC’s Top Employers for over ten years running.
Position Summary
BCIT’s Information Technology Services department is seeking a regular, full-time (1.0 FTE) Associate Director, Applications and Solution Delivery. This position leads the Application, Solution Delivery and Data Science teams, managing their oversight, fostering alignment and cross-collaboration with the broader Information Technology Services’ (ITS) teams. Ensures teams are operating and achieving the Enterprise and functional goals as set out by the Department’s plans. Enables teams in the delivery of their goals by addressing systematic and operational barriers and resourcing issues. Works in partnership with leaders to solve fundamental technology issues, strengthen service delivery and advance capabilities in the Application, Solution Delivery and Data Science functions.
Duties & Responsibilities
KEY ACCOUNTABILITIES:

  • Contributes as a key member of the Information Technology Services’ (ITS) leadership team in the development and implementation of strategic Information Technology objectives specific to Applications, Solution delivery, and Data Science consistent with the Institute’s mandate, mission, and objectives.
  • Provides strategic and operational support to the Director, enabling informed decision making, oversight and delivery on their key objectives for the department functions.
  • Contributes as a resource to the management decision-making processes of the ITS leadership team by overseeing, researching and assessing best practice approaches, drafting proposals, and preparing costing alternatives for consideration.
  • Advises the Director of functional progress, providing high-level briefings to support efficient decision making and ensure their awareness, alignment and cohesion with the broader ITS teams. Identifies risks and raises awareness of any significant issues that could impact department goals or cause roadblocks to delivery.
  • Provides directional oversight to the Application, Solution Delivery and Data Science operations and planning, while working with leaders to enable cooperation across the ITS department’s functional areas. Advances tactical initiatives aimed at optimizing applications, services, and future technology objectives.
  • Provides operational leadership and oversight in the optimization of IT service delivery, enhancing performance, reliability, and service levels, aligning with organizational needs and client expectations. Oversees the continuous improvement and service optimization efforts, leveraging metrics, process improvements, and best practices to enhance efficiencies, quality, and user experience.
  • Develops and oversees the design and implementation of Application Services and Solution Delivery operating tactical plans, policies and processes. Works to build cohesion, cross-collaboration and alignment between operational teams and project functions with a forward-focussed approach. Consults with the Director on directional and strategic plans, recommending approaches and operational efficiencies.
  • Directs the implementation and delivery of the Department’s plans for the Application, Solution Delivery and Data Science teams. Determines tactical approaches for their delivery, engaging with departmental leaders and colleagues on the approach, timelines and resource planning.
  • Works with project teams to plan for and assign resourcing to projects. Works with managers to align project needs with functional team’s operational needs, seeking to find resolution with leaders that will help enable deliverables, while maintaining operational capacity.
  • Seeks to optimize delivery of solution services and application delivery by working with leadership to plan for and deliver on a more efficient delivery model. Promotes initiatives aimed at optimizing applications, services, and solution delivery objectives.
  • Provides consultation, expertise and advice to partners, communicating standards, guidelines, risks, and options. Manages escalated issue resolutions.
  • Provides education to promote awareness and ensure compliance with ITS policies, programs and regulatory requirements.
  • Builds and maintains respectful and collaborative relationships with BCIT’s schools and service departments to achieve both broad and targeted goals around IT applications, IT solution delivery, and Data Intelligence, ensuring oversight to needs are being addressed and departments supported, while making sure the ITS functional teams are still able to deliver on Enterprise and department deliverables.
  • Represents the application and Solution Delivery teams on broader leadership committees; provides expertise and advise in the Institute’s future plans on Technology.
  • Guides and coaches direct report leaders on workforce, resourcing challenges and conflicts within own functional teams. Supports them to address leadership concerns and works towards resolution, while fostering respectful and inclusive work teams.
  • Manages direct and indirect reporting staff, oversees and participates in selection, coaching, mentoring, development, performance management and all other people-management practices.
Qualifications
QUALIFICATIONS & REQUIREMENTS:

  • Bachelor’s degree in computer science, information systems, or other related field (Master’s preferred).
  • Minimum 8 years’ experience in IT and business/industry with at progressive levels of responsibility, involving leadership, management of cross-functional teams, and influencing management and key partners.
  • An equivalent combination of education and experience may be considered.
  • Demonstrated expertise in the concepts, theories, practices and techniques of IT applications, infrastructure planning, systems integration, architecture, technology operations, and system lifecycle management.
  • Broad knowledge of current and emerging technologies, technology directions and strategic application to business needs; includes familiarity with traditional IT practices, as well as emerging methods.
  • Advanced business acumen and planning skills, with ability to establish processes and manage achievements against key metrics.
  • Strong skills in budget planning, financial management and resource management.
  • Excellent oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others.
  • Ability to work cross-collaboratively while driving changes forward.
  • Strong leadership skills and ability to manage a cross-functional team of reporting leaders and specialists; ability to communicate a vision that inspires and motivates staff.
  • Demonstrates a strong understanding of enterprise business operations such as, Finance, Human Resources, and Academic Operations, with the ability to translate business priorities into effective service and operational delivery.
Additional Information
Benefits – Why you’d love working with us

  • Competitive pay
  • Minimum of twenty-five days of vacation
  • Competitive employer-paid extended health and dental plan including access to a Health Care Spending Account of up to $500 if eligible!
  • Defined benefit pension plan with employer contributions
  • Flexible hybrid work arrangements available
  • Professional Development funds and resources
  • Access to most BCIT Flexible Learning courses free of charge
  • Wellness and Employee Assistance programs
  • Complimentary membership with free access to the Fitness Centre, Gymnasium, and more
  • Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time. For more information on our generous benefits, click here!

BCIT is committed to the principles of equity, diversity & inclusion and to promoting opportunities in hiring for systemically oppressed groups who have been excluded from full participation at BCIT and the larger community. This includes Indigenous Peoples, women, racialized persons, persons with disabilities and those who identify as 2S/LGBTQIA+. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.

Persons with disabilities who require accommodation for any part of the application or hiring process should contact us using our contact form. Please note that all applications must be submitted via the careers page portal. Applications submitted through the contact form will not be accepted. For additional information, please visit our frequently asked questions (FAQs) page and see how we hire.

The British Columbia Institute of Technology acknowledges that our campuses are located on the unceded traditional territories of the Coast Salish Nations of xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh).
Position Details
Posting Category Management
Salary Range $139,607 - $200,685, with a control point of $174,509 per annum
Additional Salary Information
The Compensation Range is the span between the minimum and the maximum base salary for a position. The control point of the range represents an employee that possesses full job knowledge, qualifications, and experience for the position. In the normal course, employees will be hired, transferred, or promoted between the minimum and the control point of the salary range for a job, taking internal equity into account. Salaries above the control point may be considered for extenuating circumstances and must be approved by an external governing body.
Department 2 Enterprise Planning
Campus Location Burnaby campus
Bargaining Unit Management
Job Status Regular
Full-Time/Part-Time Full-Time
Number of Vacancies 1
Anticipated Start Date 08/24/2026
Anticipated End Date
Competition Information
Competition Number 26M017
Competition Open Date 06/08/2026
Competition Close Date
Open Until Filled? Yes
Quicklink for Posting https://careers.bcit.ca/postings/10403

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What is the highest level of education attained? Successful candidates will be required to submit official transcript(s) from the granting institution for verification.
    • GED
    • High School Diploma
    • Certificate
    • Diploma
    • Associates Degree
    • Bachelors Degree
    • Masters Degree
    • PHD
  2. * How many years of experience do you have in this type of position?
    • 0-1
    • 1-2
    • 3-5
    • 6-9
    • 10+
  3. * All positions at BCIT require on campus presence at the applicable campus location(s). This means the successful candidate must be able to and willing to relocate to the Lower Mainland. Please select from the following that best describes your situation:
    • I currently reside in the Lower Mainland
    • I do not currently reside in the Lower Mainland, however I am willing and able to relocate if found to be the successful candidate
    • I do not currently reside in the Lower Mainland and I am unwilling to relocate
  4. * Given the posted salary range for this position, please indicate your salary expectation should you be the successful candidate for this position.

    (Open Ended Question)

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
See more open positions at British Columbia Institute of Technology