Office Assistant

British Columbia Institute of Technology
British Columbia Institute of Technology

Full-time

CAD 53,641-57,817 / year

Posted on Sep 23, 2026

Position Details

Position Information
Position Title Office Assistant
Who We Are
At BCIT, people are at the heart of everything we do. Guided by our People Plan, Caring for Our People. Strengthening BCIT Together., we are committed to creating an environment where employees can thrive, grow, and feel a genuine sense of belonging. We foster healthy and supportive workplaces, invest in learning and development, strengthen connections across our community, and empower innovation and transformation. With a competitive compensation package, work-life balance, and opportunities for professional growth, BCIT offers a workplace where your contributions matter and your career can flourish. It’s one reason we’ve been recognized as one of BC’s Top Employers for more than a decade.
Position Summary
BCIT’s Student Life Office is seeking a temporary, full-time (1.0 FTE) Office Assistant. This position serves as the initial contact for the Student Life Office (“SLO”) and is responsible for ensuring smooth day-to-day operation of the department. This position provides administrative support to the SLO and staff. These functions include general office duties, front desk and reception, student assistance, and special projects and events.
Duties & Responsibilities
DUTIES AND RESPONSIBILITIES:

  • Provides coverage of the SLO front desk and reception.
  • Monitors, coordinates and responds to inquiries, including in-person, by e-mail, and by telephone.
  • Provides information to students, including those in distress, as well as to staff and faculty.
  • Assess urgent student situations to determine level of referral and escalation.
  • Refer students and staff to appropriate internal or on-campus resources or services, as appropriate.
  • Maintains confidentiality when handling sensitive student information, including abiding by BCIT’s relevant policies.
  • Maintains liaison with other campus services and specialty campuses, staying current on campus services and student needs.
  • Assists with the administration of the recruitment, onboarding and scheduling of student employees (Student Life Ambassadors).
  • Assists with coordinating financial information, including reconciling department purchase tracking.
  • Creates and implements administrative processes and procedures which enhance services for students, advance inclusivity, and generate efficiency.
  • Organizes and schedules meetings and events for the department.
  • Prepares agendas, minutes, memos, letters, spreadsheets, reports, and other documents as required.
  • Creates and update tools and resources to communicate effectively about department events, activities, initiatives, and services.
  • Schedules appointments for the department, including booking rooms.
  • Handles distribution of incoming and outgoing mail.
  • Aids with remedying digital, facility, and telecommunication challenges, including liaising with FCD, IT or other relevant on-campus departments.
  • Orders supplies and maintains department storeroom, including maintaining stock and inventory.
  • Tracks and manages information as required, including; tracking workshops, incoming inquiries and walk-in traffic.
  • Supports planning, operations, and logistics for Student Life Office programs and events, including Orientation.
  • Participates in Records Custodian training and remains current with record keeping practices, policies and procedures (both BCIT and FOIPOP).
  • Undertakes related duties as assigned, consistent with the job grade for this position.
Qualifications
QUALIFICATIONS:

Definition:
The qualifications section for this position was developed using the approved job evaluation plan, agreed to between the BCGEU and BCIT. The qualifications represent the minimum qualifications required in the future (i.e. to be reflected in job postings) and do not reflect the incumbent’s existing qualifications.

Education:
  • Grade 12 and relevant post secondary office administrator training.
Experience:
  • Two years general experience with a minimum of six months practical experience in office administration within a post-secondary setting. Experience in a student-facing role required.
Software/Computer Application(s) and Expertise:
  • MS Office, with Word and Excel at the intermediate to advanced level.
  • Ability to navigate the internet and use email efficiently.
  • Experience using student record and information systems and databases; preference for experience with Banner and Advocate (Simplicity).
  • Experience with design software and tools, such as Canva and Creative Cloud.

Communication/Interpersonal Skills:
  • Excellent interpersonal, oral and written communication skills.
  • Demonstrated ability to work both independently and effectively as a team member.
  • Proven student and customer service skills.
Administrative Skills (e.g. prioritizing, minute taking, wp speed, etc.):
  • Ability to handle confidential/sensitive student information with discretion.
  • Excellent attention to detail, organizational skills, and follow-up skills.
  • Excellent knowledge of standard office practices, methods and equipment.

Other Skills/Abilities:
  • Strong problem-solving skills.
  • Demonstrated ability to organize and prioritize work and meet deadlines in an environment of changing priorities.
Additional Information
Benefits – Why you’d love working with us

  • Competitive pay
  • Minimum of fifteen days of vacation prorated per year
  • Competitive employer-paid extended health and dental plan including access to a Health Care Spending Account of up to $325 if eligible!
  • Defined benefit pension plan with employer contributions
  • Professional Development funds and resources
  • Access to most BCIT Flexible Learning courses free of charge
  • Wellness and Employee Assistance programs
  • Complimentary membership with free access to the Fitness Centre, Gymnasium, and more
  • Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time. For more information on our generous benefits, click here!


BCIT is committed to equity, diversity, and inclusion and to promoting opportunities in hiring individuals who have been historically underrepresented in our workforce, BCIT, and the larger community. We strongly encourage Indigenous Peoples, women, racialized persons, persons with disabilities and those who identify as 2S/LGBTQIA+ to apply. While all qualified candidates are encouraged to apply, Canadian citizens and permanent residents will be given priority.

Accessibility is an integral part of BCIT’s commitment to equity and inclusion. If you require an accommodation for any part of the application or hiring process, please Contact us using our contact form. Please note that all applications must be submitted via the careers page portal. Applications submitted through the contact form will not be accepted. For additional information, please visit our frequently asked questions (FAQs) page and learn more about how we hire.


The British Columbia Institute of Technology acknowledges that our campuses are located on the unceded traditional territories of the Coast Salish Nations of xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh).
Salary Range Salary Grade 5: $53,641 - $57,817 per annum.
Additional Salary Information
External hires are initially placed at the minimum of the salary range with set progressions to the maximum as per the Collective Agreement. Salary prorated based on percentage and term of appointment.
Position Details
Posting Category Administration
Department 2 Student Success Division
Campus Location Burnaby campus
Bargaining Unit BCGEU Support Staff
Job Status Auxiliary in Temporary Appointment (BCGEU SS Only)
Full-Time/Part-Time Full-Time
Number of Vacancies 1
Anticipated Start Date 10/19/2026
Anticipated End Date 03/31/2027
Competition Information
Competition Number 26B049
Competition Open Date 09/23/2026
Competition Close Date 10/07/2026
Open Until Filled? No
Quicklink for Posting https://careers.bcit.ca/postings/10696

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What is the highest level of education attained? Successful candidates may be required to submit official transcript(s) from the granting institution for verification.
    • GED
    • High School Diploma
    • Certificate
    • Diploma
    • Associates Degree
    • Bachelors Degree
    • Masters Degree
    • PHD
  2. * How many years of experience do you have in this type of position?
    • 0-1
    • 1-2
    • 3-5
    • 6-9
    • 10+
  3. * New employees to BCIT are initially placed at the minimum of the salary range with set progressions to the maximum as per the Collective Agreement. The salary is prorated based on percentage and term of appointment. Please select which statement best describes your situation:
    • I am a current BCIT employee, this is not applicable to my situation.
    • I am not a current BCIT employee and would be satisfied with placing at the minimum of the indicated salary range.
    • I am not a current BCIT employee and would not be satisfied with placing at the minimum of the indicated salary range.
  4. * All positions at BCIT require on campus presence at the applicable campus location(s). This means the successful candidate must be able to and willing to relocate to the Lower Mainland. Please select from the following that best describes your situation:
    • I currently reside in the Lower Mainland
    • I do not currently reside in the Lower Mainland, however I am willing and able to relocate if found to be the successful candidate
    • I do not currently reside in the Lower Mainland and I am unwilling to relocate

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
See more open positions at British Columbia Institute of Technology