Database Support Analyst
CGI
Position Description:
We are Canada's largest independent information technology services firm, and after 45 years, we're still growing! Join Canada's largest IT Company as a "Database Support Analyst" in our Banking Services Division.
Location - Downtown Toronto (Hybrid - 3 days per week) - subject to change at any time.
Your future duties and responsibilities:
• Oversee daily database operations (Oracle, MSSQL, AWS RDS) to ensure availability, performance, and reliability.
• Manage incidents, troubleshoot issues, perform root cause analysis, and support on call/major outage response.
• Administer and monitor Oracle GoldenGate, backups, recovery, and disaster recovery processes.
• Streamline provisioning, patching, upgrades, and monitoring using automation and Configuration as Code practices.
• Drive database automation with Liquibase, CI/CD integration, and scripting (Python, Bash, Ansible).
• Identify performance tuning and cost optimization opportunities across database platforms.
• Collaborate with cross functional teams (SRE, infra, developers) and support audits, compliance, and best practice adherence.
• Provide guidance, mentoring, and workload coordination within the DBA team.
Required qualifications to be successful in this role:
Qualifications & Skills:
. 5–10 years of experience in enterprise-level database administration and support (preferably in banking or financial services).
. Strong expertise in Oracle and MSSQL, with hands-on experience managing cloud-based RDS deployments.
. Proficient in Oracle GoldenGate setup, troubleshooting, and replication strategies.
. Experience with automation/scripting (Python, Bash, Ansible), and Liquibase for database change management.
. Familiarity with observability and monitoring tools (e.g., CloudWatch, Oracle Enterprise Manager, Dynatrace).
. Understanding of Site Reliability Engineering (SRE) principles applied to database environments.
. Strong problem-solving and communication skills with the ability to lead cross-functional teams.
Preferred Certifications (Optional but a plus):
. Oracle Certified Professional (OCP)
. AWS Certified Database – Specialty
. Microsoft Certified: Azure Database Administrator Associate
Nice to have knowledge :
. Service NOW
. Dynatrace
. Linux including Redhat
. Linux System administration experience
**CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $80,000–$130,000. This role is an existing vacancy.
#LI-BN
Skills:
- Applications Administration
- Change Management
- Financial Services
- IT Service Management
- Object Oriented Programming
- Oracle
- Python
- Technical Analysis
What you can expect from us:
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
Come join our team—one of the largest IT and business consulting services firms in the world.