Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life BetterTM- Reflects our commitment to employees, customers, partners and communities globally.

Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in Philippines.

About the opportunity

Dayforce is currently seeking a Business Process Analyst Principal, reporting to the Senior Manager of Global Office Business Operations. This role is ideal for someone with a passion for continuous operational improvement and data-driven analysis, aiming to enhance effectiveness, drive innovation, and boost operational success.

Responsibilities will range from ensuring smooth day-to-day operational activities through collaboration to conducting in-depth analysis and proposing improvement recommendations. As a key contributor, this role will provide critical information to the organization and its stakeholders, enabling evidence-based decision-making.

By uncovering valuable insights hidden within our systems, the Business Process Analyst Principal will develop and maintain oversight of core process improvement initiatives. This position offers an excellent opportunity to join a fast-growing, innovative organization in a technically challenging and rewarding role.

What you’ll get to do

• Analyze, map, and redesign business processes to achieve operational efficiency.
• Identify opportunities for process improvements and work with stakeholders to implement changes.
• Develop and monitor KPIs to evaluate the success of process changes.
• Collaborate with cross-functional teams to gather requirements and align on process optimization initiatives.
• Support the implementation of automation technologies like RPA to streamline workflows.
• Support and drive strategic program changes by optimizing workflows, implementing process improvements, and aligning cross-functional initiatives to achieve organizational efficiency and innovation.
• Facilitate workshops to validate requirements and gain buy-in for process changes.
• Document process changes and creating training materials to support changes.
• Gain a deep understanding of existing workflows, systems, and dependencies within programs to identify inefficiencies and opportunities for improvement.
• Apply expertise in HCM strategy, a broad understanding of HCM business processes, strong business acumen with the ability to identify process and policy improvement opportunities

Skills and experience we value

• Bachelor’s degree in business management or related field.
• 5+ years of experience in process improvement or business analysis.
• Proficiency in process mapping tools (e.g., Visio) and data analysis platforms (e.g., Power BI).
• Strong problem-solving skills and the ability to work across departments.
• Familiarity with automation technologies and Lean/Six Sigma principles.
• Excellent organizational and time management skills.
• Strong stakeholder management, analytical, interviewing, project management, and creative problem-solving skills
• Strong team-player with proven ability to effectively work with and influence various business functions within an organization
• Mastery of Microsoft Office, Visio, Power Point and Excel as well as process mapping and analysis tools (i.e. Power BI).
• Strong experience with the following software: PowerBI, PowerApps, SmartSheet, Jira, Salesforce
• Strong communication and stakeholder engagement abilities.

What would make you really stand out

• Six Sigma Certification

Hiring Manager: Carla Fernandes
Recruiter: Claudia Israel
Grade: 9

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com or @Ceridian.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud