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Change Management Intern, Summer 2024

EQ Bank

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Toronto, ON, Canada

Posted 6+ months ago

Join a Challenger

Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.

We are a big (and growing!) family. Overall we serve more than 370,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than 5 million members. Together we have over $100 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our EQ Bank platform (eqbank.ca) has been named the top Schedule I Bank in Canada on the Forbes World's Best Banks 2023, 2022, and 2021 lists.

Work Term: May 2024 – August 2024

Purpose of Job

Step into the role of the Organizational Change Management (OCM) Intern and get to create a real impact in the world of Digital Banking. You’ll become a vital team member, working closely with the small but mighty OCM team to help drive change adoption across all pillars of our bank. You’ll help support the creation and execution of dynamic change strategies, flexing your analytical and strategic skills to drive adoption at our bank. You’ll also write engaging digital communications to build excitement around the new technologies and systems we are implementing at the bank. Formal OCM experience is not necessary, we will equip you with the skills you need to succeed during your time at our Challenger Bank.

Main Activities:

Design Change Strategies: help support the design and implementation of Change Strategies to support exciting personal banking, HR, and finance projects across the organization
Digital Communication: help use your creativity and talent with digital tools to develop inspiring change campaigns via newsletters, intranet posts, and videos
Stakeholder Engagement: support engagement activities with a variety of stakeholders at the Director and VP level
Shape a Culture of Change: enable our project delivery teams to adopt a change-centric mindset through the creation of templates and accelerators

Knowledge/Skill Requirements:

Education: Currently enrolled in University or College program (Business, Psychology, HR or Comms programs are a positive, but we welcome applicants from any educational background)
Digital Tools: Strong proficiency using MS Office (Outlook, Excel, PowerPoint, and Word) and digital tools (Canva, Mural, etc.)
Self-starter Attitude: we want applicants who demonstrate initiative and an eagerness to learn, support, and lead change
Drive to Learn Change: we want applicants who are eager to learn about the rapidly growing field of change management at a Challenger Bank
Communication Skills: we want a verbal and written communications skills who can support communicating with a wide range of stakeholders
Collaborative Spirit: we are a small team and want to work collaboratively with you to achieve our goals, and isn’t afraid to lean on their colleagues when needed
Adaptable: Ability to pivot quickly to provide support where needed

Additional Nice to Have:

Experience in working on volunteer programs or projects, or previous internships at other financial institutions, consulting, or technology companies/startups
Understanding of Project Management Methodologies (Waterfall, Agile practices, Iterative development, etc.)
Understanding of Change Management
Video editing skills to create training content (ex. Biteable)

How to Correctly Submit Your Application

All applications must be submitted through our company website: https://jobs.lever.co/eqbank . Search for: Change Management Intern, Summer 2024
Please note that you must be an active student going back to school. Applications from students who have already graduated will not be accepted unless you need to do a co-op placement in order to graduate.
Please scan together and submit ONE DOCUMENT that includes your transcripts, resume and cover letter. Please note that if the application is not completed properly, it will not be accepted.

What we offer [For full-time permanent roles]

💰 Competitive discretionary bonus

✨ Market leading RRSP match program

🩺 Medical, dental, vision, life, and disability benefits

📝 Employee Share Purchase Plan

👶🏽 Maternity/Parental top-up while you care for your little one

🏝 Generous vacation policy, personal days and even a moving day

🖥 Virtual events to connect with your fellow colleagues

🎓 Annual professional development allowance and a comprehensive Career Development program

💛 A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 351 King Street East, Toronto, ON.

Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well.

We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.

We can’t wait to get to know you!