Organizational Change Management Consultant Associate (May or September 2027 - Toronto)

IBM
IBM

Toronto, ON, Canada

Posted on Aug 28, 2026
Introduction

In this role, you will join IBM Consulting via our world-class Associates Program for university hires. As an Associate Consultant at IBM Consulting, you will have the opportunity to work with a diverse range of clients worldwide. Our clients' technical and business needs are constantly evolving. We're hiring inspired, talented individuals who believe no problem is too big to solve.

We focus on your professional development through ongoing learning, mentorship, development of technical skills, and continuous personal growth, all grounded in a culture of coaching and career advancement. If you see yourself as someone who never stops learning and who wants to unleash your potential, the IBM Consulting Associates Program is for you.

A career in IBM Consulting is rooted in long-term relationships and close collaboration with clients across the globe.

Curiosity and a constant quest for knowledge serve as the foundation for success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions that result in ground-breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your role and responsibilities

Work you could do as an Organizational Change Management Associate:

  • Participate on a consulting project or initiative and experience first-hand how we help transform their business
  • Assist in the development of Change Management and HR Strategy deliverables with a focus on helping clients transform their organization to achieve target benefits
  • Work collaboratively to deliver innovative solutions for clients leveraging AI
  • Learn about a client’s industry, tackle new challenges, and learn about how their business and technology intersect.
  • Join our IBM North America Associates community and meet other IBMers during networking events, special team events and career development activities including in-office attendance


You’ll work alongside experienced change leaders to support digital transformation initiatives, through the design and development of key deliverables and workshops for both Enterprise Resource Planning (ERP) systems (SAP, Oracle, Microsoft, SuccessFactors, UKG, Adobe, and Salesforce, etc.) and non-ERP projects (HR, Strategy).

  • Support design and delivery of workshops, meetings, and stakeholder interviews
  • Leverage AI tools, assets and assistants to conduct research and develop work products
  • Help with the design and delivery of change management and training activities including change impacts, assessments, surveys and metrics
  • Develop communications tailored to specific audiences including written and video assets
  • Work in Agile, collaborative environments
  • Use IBM’s Design Thinking to help solve client’s challenges

Learn more about IBM’s Organizational Change Management Consulting at: https://www.ibm.com/consulting/culture-change-management

This opportunity is based in Toronto and supports Associate Consultant hiring cohorts commencing in May 2027 and September 2027. We are recruiting for both start dates and encourage eligible candidates to apply.

Successful applicants must have graduated from a recognized post-secondary institution prior to their employment start date. Please note that MBA and PhD graduates are not eligible for this program.

Required education
Bachelor's Degree
Required technical and professional expertise
  • Can understand clients' needs and challenges and apply creative and logical approach to identify solutions
  • Demonstrate quantitative analysis skills and ability to derive recommendations informed by data and insights
  • Can work on multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands
  • Ability to communicate complex situations clearly and simply by listening actively and conveying difficult messages in a positive manner
  • Strong interpersonal skills with ability to collaborate and work effectively with individuals, strengthening relationships to achieve win-win solutions
  • Experience with AI (creating prompts) and collaboration technology (Monday.com, Figma, Mural, Biteable, Microsoft Office Suite)
Preferred technical and professional experience
  • Familiar with the fundamentals of organizational change management
  • A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view
  • Demonstrate leadership experience and ability to adapt, with willingness to readily take ownership of tasks and problems
  • Have initiative to actively seek new knowledge and improve skills

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

Must have the ability to work in Canada without sponsorship.

This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.

The salary range for the position is based on a full-time schedule. Your ultimate salary within this range may vary depending on your job-related skills and experience for this position.

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