Product Owner / UX Designer - AI & Digital Experience H/F - IBM FutureNow Center - Strasbourg

IBM
IBM

Software Engineering, Product, Design, Data Science

Remote

Posted on Sep 22, 2026
Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

Au croisement du Product Management, de l’UX Design et de la conduite du changement, cette mission vise à concevoir des expériences digitales intelligentes et centrées utilisateurs autour de solutions IA, data et services conversationnels. La personne interviendra dans un environnement mêlant innovation produit, compréhension métier, expérimentation rapide et industrialisation de solutions à l’échelle.

Vous serez l’interface entre les utilisateurs, les équipes métiers, les designers, les équipes techniques et les experts IA afin de transformer des besoins complexes en expériences simples, utiles et activables.

Vous interviendrez notamment sur :

o La découverte des besoins utilisateurs via ateliers, interviews, immersion terrain et méthodes Design Thinking

o La structuration de la vision produit et des parcours utilisateurs

o La rédaction des user stories, spécifications fonctionnelles et UX/UI

o La conception de wireframes, prototypes et maquettes interactives sous Fframes, prototypes et maquettes interactives sous Figma

o L’animation des rituels produit et des ateliers de co-construction

o La priorisation des fonctionnalités selon la valeur métier et l’impact utilisateur

o L’intégration des usages IA / GenAI dans l’expérience utilisateur

o La création de supports de communication, onboarding et adoption utilisateurs

o Le suivi des retours utilisateurs afin d’améliorer continuellement le produit

Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise

Nous recherchons un profil hybride, curieux et capable de naviguer entre réflexion stratégique, design d’expérience et pilotage produit.

Compétences attendues :

  • Au moins 5 ans d’expérience en Product Ownership, UX Design, Innovation Produit ou dans un domaine similaire
  • Bonne maîtrise des méthodologies Design Thinking et Agile
  • Capacité à animer des ateliers utilisateurs et à faciliter l’intelligence collective
  • Maîtrise de Figma et des outils de prototypage
  • Connaissance des méthodologies UX Research (Personae, User Journey, Empathy Map, tests utilisateurs…)
  • Forte sensibilité aux sujets IA / GenAI et aux nouveaux usages digitaux
  • Capacité à dialoguer aussi bien avec des développeurs qu’avec des équipes métier ou transformation
  • Excellentes compétences de communication écrite et orale en français et en anglais
Preferred technical and professional experience

- Empathie utilisateur

- Forte autonomie

- Curiosité technologique

- Capacité à simplifier des sujets complexes

- Énergie collaborative et sens du collectif

Le “plus” de la mission

Vous participerez à d’expérience et impact utilisateur. Vous participerez à la création de produits digitaux où l’expérience humaine, l’IA et l’innovation doivent fonctionner ensemble de manière concrète et opérationnelle.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

See more open positions at IBM