Business Sales & Delivery Leader - eCommerce Transformation male/female/third gender" - (m/f/x)

IBM
IBM

Sales & Business Development

Posted on Nov 11, 2026
Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

As a Business Architect, you will focus on the structural and behavioral aspects of businesses, addressing business aspects of solutions through systemic analysis. You will mobilize and orchestrate experts and communities of practice to provide rigorous conceptual leadership for projects and ongoing relationships that deliver client business intent.

Your primary responsibilities will include:

• Shape Business Strategy: Influence prioritization of change initiatives in light of what is possible from both a business and technology perspective, assessing overlaps, dependencies, stakeholder impact, and business and technical risk across various business initiatives.

• Analyze and Prescribe Design Decisions: Deliver coordinated business and technical design decisions to deliver promised value, bridging gaps between business and IT personnel by documenting operational business design based on sound principles and standards.

• Orchestrate Expertise: Mobilize and orchestrate IBM and third-party experts and communities of practice to provide rigorous conceptual leadership for projects and ongoing relationships.

• Assess Business Initiatives: Assess overlaps, dependencies, stakeholder impact, and business and technical risk across various business initiatives through holistic views and models.

• Drive Business Value: Analyze business value, role-players, culture, components, information, processes, locations, and other aspects to deliver client business intent.

Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise

• Deep Expertise in Business Analysis: Proven ability to analyze business value, role-players, culture, components, information, processes, locations, and other aspects to deliver client business intent. Experience with assessing business initiatives through holistic views and models, identifying overlaps, dependencies, stakeholder impact, and business and technical risk.

• Experience with Technical Design Decisions: A track record of delivering coordinated business and technical design decisions to deliver promised value, bridging gaps between business and IT personnel by documenting operational business design based on sound principles and standards.

• Strategic Leadership: Experience in shaping business strategy by influencing prioritization of change initiatives in light of what is possible from both a business and technology perspective.

• Expertise in Conceptual Leadership: Proven ability to mobilize and orchestrate experts and communities of practice to provide rigorous conceptual leadership for projects and ongoing relationships that deliver client business intent.

• Business and IT Convergence: Experience with assessing and addressing gaps between business and IT personnel, facilitating collaboration and alignment to drive business outcomes.

Preferred technical and professional experience

• Business Modeling Techniques: Deep understanding of business modeling techniques, including the ability to create holistic views and models to assess business initiatives, identify overlaps, dependencies, stakeholder impact, and business and technical risk.

• Technical Design Principles: Experience with applying technical design principles and standards to deliver coordinated business and technical design decisions, bridging gaps between business and IT personnel.

• Industry Knowledge: Familiarity with industry-specific business challenges, trends, and best practices, enabling effective analysis of business value, role-players, culture, components, information, processes, locations, and other aspects to deliver client business intent.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

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