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Senior Product Manager

IBM

IBM

Product
Multiple locations
Posted on Nov 20, 2024
Introduction
At IBM Cloudability, we deliver a best-in-class FinOps platform that helps customers enable their IT, finance, and DevOps teams to work together to optimize cloud resources for speed, cost, and quality. We are looking for outcome-focused, strategic thinkers to join our Product management team to help us continue to drive those customer results.

The Cloudability Product Management team is accountable to numerous stakeholders including customers, partners, engineering, sales, product marketing, and support, globally. This role will focus on executing the best-in-class container cost allocation feature, integrating Kubecost with Cloudability’s container capabilities. The goal is to provide the best-in-class container feature offering for cost visibility and optimization of container spend.

Your Role and Responsibilities
What you’ll do:

  • Drive the execution of Cloudability’s industry-leading Container Insights and Optimization features, working closely with product managers, engineers, documentation, and design teams to deliver successful outcomes.
  • Translate customer requirements and business strategy into clear tactical priorities with measurable outcomes.
  • Act as a subject matter expert (SME) to support sales engineers and internal teams in understanding solutions for various business use cases.
  • Interface with the market, customers, and prospects to uncover pain points and opportunities for innovation, using this feedback to inform the product strategy.
  • Facilitate discovery sessions with customers and stakeholders to gather and prioritize requirements, converting them into a high-quality engineering backlog.
  • Deliver presentations detailing the value proposition and technical stack of features, collaborating with software architects to develop solutions.
  • Collaborate with developers to ensure alignment between product features and acceptance criteria, troubleshooting and resolving issues as they arise.
  • Work across teams—Delivery, Sales, Support, and Marketing—to gather feedback, refine strategy, and provide content to ensure feature adoption and success.
  • Stay updated on cloud native technologies to ensure product relevance and competitiveness.

What you’ll bring:

  • A customer-centric focus on how to deliver business value with a keen understanding of the IT enterprise ecosystem
  • Ability to solve open ended and ambiguous problems
  • Enjoy working with highly technical customers and team members.
  • Proven ability to work with sales and sales engineering teams.
  • Proven ability to work with development teams in large scale agile environments
  • Proven ability to work with large enterprise customers and executives.
  • Demonstrated ability to work independently. Excellent communication and interpersonal skills.
  • Excellent analytical and quantitative skills; ability to use data and metrics to make recommendations and measure success.


Required Technical and Professional Expertise

  • 5+ years of experience in product management, particularly in software, cloud, or infrastructure-focused roles.
  • 2+ years of experience with DevOps or infrastructure software, with a strong emphasis on container technologies and cloud-native environments.
  • In-depth knowledge of Kubernetes and container orchestration, including both on-prem (like OpenShift) and cloud-native platforms (EKS, AKS, GKE).
  • Demonstrated ability to thrive in complex situations, solving custom problems and navigating ambiguous environments to drive clarity and outcomes.
  • Strong technical acumen, with hands-on experience in Infrastructure as Code (IaC) tools like Terraform.
  • Excellent communication and collaboration skills, enabling effective engagement with engineering teams and cross-functional stakeholders.


Preferred Technical and Professional Expertise

  • FinOps experience or familiarity with cloud financial management practices.
  • Expertise in Cloud Cost billing and usage analytics for major cloud providers (AWS, Azure, GCP, OCI).