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Category Manager - Facilities/MRO

IBM

Operations

Posted on Apr 3, 2025

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Introduction

In this procurement consulting role, the Category Manager will lead the development, execution, and ongoing management of category/sourcing strategies for IBM’s Procurement BPO clients. Above and beyond strategic sourcing activities, the Category Manager should understand external variables, learn the internal landscape of our client (requirements, organizational structure, priorities) and develop relationships to successfully deliver improved cost, reduced risk, and more efficient programs.

Your role and responsibilities

Develops category strategies and/or sourcing strategies for the assigned areas of responsibility.
Builds deep relationships with cross-functional client stakeholders including retained Procurement teams, business stakeholders, Legal, and Finance.
Ability to drive sourcing outcomes in Facilities/MRO by influencing multiple key stakeholders across different geographic locations
Identifies cost savings opportunities across the client’s Facilities/MRO spend.
Acts as a trusted advisor and SME in the areas of sourcing and negotiating contracts for Facilities/MRO and other Indirect categories.
Achieves cost savings, risk mitigation, and process efficiencies through various value levers.
Leads supplier selection process across multiple simultaneous projects within the category.
Leads negotiations with current and potential suppliers as part of the contract renewal or vendor selection process.
Collects and analyzes internal/external category data, utilizes market knowledge on primary price drivers for the category including but not limited to raw materials/tariffs, adopts category metrics, and reports to track performance against targets and identify new sourcing opportunities or category insights.
Innovates within the procurement space; looking at new ways to structure programs or categories, benefit from changes in supply market, or modify tools/processes to add value.
Provides support throughout the sourcing and contracting process when necessary, ensuring seamless handoff to our clients when appropriate.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

A minimum of 7 years of strategic sourcing and category management experience
4+ years sourcing Facilities/MRO categories in areas such as: MRO Consulables and Industrial Supplies, Facilties Hard & Soft services, Facilities Maintenance and Operations.
Candidates must be willing and able to travel to client locations based on business requirements
The preferred location for this Hybrid position (minimum 3-days per week in an IBM or client office) is Research Triangle Park / Raleigh, North Carolina. Austin, Texas, and New York, New York are also a pre-approved office locations for this role

Preferred technical and professional experience

Previous experience in a client facing / consultative role
Experience in Packaging sourcing would be advantageous
International sourcing experience in regions including North America, EMEA and APAC
Degree in Business, Law, Supply Chain Management or other applicable field

ABOUT BUSINESS UNIT

The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM’s financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.