UX Designer

IBM

Design

Markham, ON, Canada

Posted on Nov 4, 2025

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Introduction

A career in IBM Software means you'll be part of a team that transforms our customers' challenges into industry-leading solutions.

Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.

IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Thomas J. Watson said it best: “Good design is good business.” Design is an essential profession—an imperative thread—interwoven through the various functions and segments of the business. Design is a driver of improved outcomes, contributing to business value for our clients and for IBM. Our designers work to create experiences that work together, work the same, and work for our clients. IBMers have a growth mindset and work in teams to include different perspectives to drive exceptional outcomes for our customers. We showcase ownership and autonomy throughout the design process and seek understanding of strategic objectives to create beautiful and functional products. At IBM you will be joining us in serving as a responsible technology innovator and a force for good in the world.

Your role and responsibilities

You are a UX designer passionate about designing the experiences and structural foundations for products, services, and systems. You are experienced at communicating design needs and advocating for users when working with colleagues to successfully weigh customer outcomes and business impact. You are a problem-solver with strong work ethic and self-motivation who brings an ownership mindset and clear point of view to your work. This position will give you the opportunity to demonstrate strategic leadership, technical curiosity, and tenacity.

Responsibilities:

Design

Applying a solid foundation in typography, layout, and design as well as knowledge of human-centered design best practices.
Interpreting research insights to define user experience goals and design principles that are conscious of user needs, context, and accessibility.
Designing pathways of navigation through an experience, demonstrating understanding of content, functions, information, and relationships within the system.
Designing wireframes, interactive prototypes, specifications, interaction patterns, and other artifacts.
Crafting beautiful user experiences that support product business goals, effectively managing design resources and prioritizing tasks when needed.

Cross-functional collaboration and alignment

Collaborating with cross-disciplinary teams of product managers, engineers, and designers in an agile environment to define strategies and lead the creation of best-in-class design patterns.
Cultivating a healthy, collaborative, and trusting team culture where you are comfortable giving and receiving feedback and asking for direction when needed.
Work independently, with a strong sense of responsibility and commitment to teamwork.
Work in an agile environment with dynamic schedules and priorities.
Demonstrate a volunteer spirit with a ‘we succeed as a team’ attitude.
Use excellent verbal and written communication skills.

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

Experience (1 year) collaborating with UX researchers and translating insights from into appropriate product features that are accessible and put the customer at the center.
Experience (1 year) building user interface mockups (low- and high- fidelity), patterns, mockups, storyboards, interactive prototypes, and development-ready specifications.
Great sense of typography, iconography, color theory, and visual composition and a strong, clean visual design sense.
Experience with design tools (Figma, Sketch, InVision, Adobe Creative Cloud, etc.).
Portfolio of previous work must be presented incorporating UI designs and/or sketches that demonstrate an understanding of design best practices across different platforms and devices.

Preferred technical and professional experience

Understand modern design thinking and design trends (including responsiveness and accessibility).
Understand different industries to better gauge how design issues and users can differ across them.
Experience influencing multidisciplinary teams, communicating design needs, and accurately scoping your team’s work to drive action towards business goals.
Experience (1 year) in solving complex user problems using design thinking strategies.

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

Must have the ability to work in Canada without sponsorship. For additional information about location requirements, please discuss with the recruiter following submission of your application.