Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

• Develop comprehensive Organizational Change and HR Strategy deliverables with a focus on helping clients transform their organizations to achieve target benefits
• Lead the design and execution of change management activities: communications, training, stakeholder assessment, change impact assessments, readiness assessments, and adoption measurement.
• Partner with HR leaders to design and implement transformations across HR strategy, operating model, organizational design, process mapping, and employee experience.
• Apply human‑centred and experience‑led approaches to help clients solve complex people challenges.
• Serve as a trusted advisor to senior client stakeholders, building strong, collaborative relationships.
• Facilitate workshops, working sessions, and leadership alignment activities.
• Provide coaching, guidance, and performance support to junior consultants.
• Support business development by contributing to proposals, solution design, and client presentations.
• Apply knowledge of and translate industry leading best practices for client engagements;
• Drive practice eminence by developing assets, methods, accelerators, and thought leadership.

Required education

Associate's Degree/College Diploma

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Proven consulting experience leading Organizational Change Management for large scale transformations including ERP implementations (SAP, Oracle, Salesforce)
• Demonstrated ability to lead OCM workstreams across complex, multi‑stakeholder transformation programs (technology-enabled, digital, HR, or operating model changes).
• Strong knowledge of change management methodologies including stakeholder analysis, change impact assessment, communications, training, readiness measurement, and adoption planning.
• Proven experience supporting or leading HR Transformation initiatives (e.g., HR operating model, employee experience, HR process design, HR technology adoption, workforce transformation).
• Exceptional facilitation, communication, and executive engagement skills, with comfort presenting to senior leaders.
• Ability to lead and mentor teams, provide coaching to junior consultants, and manage delivery quality.
• Strong analytical skills with the ability to apply structure, critical thinking, and insight to ambiguous problems.
• Experience working in Agile, hybrid, or iterative delivery environments.
• Ability to collaborate effectively within multi-disciplinary consulting teams (strategy, design, technology, data).
• Ability to obtain Canadian federal government security clearance.

Preferred technical and professional experience

• Bilingual (English and French)
• Familiarity with organizational design, workforce strategy, culture transformation, leadership development, or employee experience design.
• Strong understanding of talent, HR, and workforce trends, including skills-based transformation, AI adoption, and future‑of‑work practices.
• Experience working across industries (e.g., Public Sector, Financial Services, Telecommunications, Energy and Utilities)
• Experience working with senior executives to drive alignment, influence decision‑making, and manage stakeholder expectations in complex environments.
• Ability to develop consulting assets, accelerators, methods, or thought leadership that contribute to practice growth and eminence.