Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

You’ll work alongside experienced change leaders to support digital transformation initiatives, through the design and development of key deliverables and workshops for both Enterprise Resource Planning (ERP) systems (SAP, Oracle, Microsoft, SuccessFactors, UKG, Adobe, and Salesforce, etc.) and non-ERP projects (HR, Strategy)

• Develop comprehensive Organizational Change and HR Strategy deliverables with a focus on helping clients transform their organizations to achieve target benefits
• Support the design and execution of change management activities: communications, training, stakeholder assessment, change impact assessments, readiness assessments, and adoption measurement.
• Partner with HR leaders to design and implement transformations across HR strategy, operating model, organizational design, process mapping, and employee experience.
• Apply human centered and experience-led approaches to help clients solve complex people challenges.
• Support the Change Management Lead with workshops, working sessions, and leadership alignment activities.
• Apply knowledge of and translate industry leading best practices for client engagements;
• Leverage AI tools, assets and assistants to conduct research and develop work products
• Develop communications tailored to specific audiences including written and video assets

Required education

Associate's Degree/College Diploma

Required technical and professional expertise

• Proven consulting experience supporting Organizational Change Management for large scale transformations including ERP implementations (SAP, Oracle, Salesforce)
• Strong knowledge of change management methodologies including stakeholder analysis, change impact assessment, communications, training, readiness measurement, and adoption planning.
• Strong analytical skills with the ability to apply structure, critical thinking, and insight to ambiguous problems.
• Experience working in Agile, hybrid, or iterative delivery environments.
• Ability to collaborate effectively within multi-disciplinary consulting teams (strategy, design, technology, data).
• Bilingual (French and English)

Preferred technical and professional experience

• Familiarity with organizational design, workforce strategy, culture transformation, leadership development, or employee experience design.
• Strong understanding of talent, HR, and workforce trends, including skills-based transformation, AI adoption, and future of work practices.
• Experience working across industries (e.g., Public Sector, Financial Services, Telecommunications, Energy and Utilities)
• Exceptional facilitation, communication, and executive engagement skills, with comfort presenting to senior leaders.