Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

94,200 - 115,200

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

12%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

Nous sommes à la recherche d’un Conseiller technique, Indemnisation lignes spécialisées Dommages matériels, pour se joindre à notre équipe Transporteur et maritime !

En tant que Conseiller technique, vous serez responsable de la gestion des dossiers de réclamations complexe, notamment les dossiers litigieux en responsabilité civile (dommages matériels), cargo, contamination, bateau de plaisance et pertes aux États-Unis. Vous allez également supporter techniquement les experts en sinistre en leur apportant votre expertise et en leur dispensant des formations.

Lieu de travail: Laval, Montréal, Québec ou St-Hyacinthe

Ce que vous accomplirez chez nous :

• Participer à l’analyse des dossiers complexes, notamment en ce qui concerne la recevabilité, la responsabilité, le règlement, les stratégies et les négociations en vue d’un règlement.

• Offrir un règlement juste et équitable en prenant en considération les normes et règles de l'entreprise ainsi que les législations en vigueur selon l’endroit du sinistre.

• Offrir du soutien technique auprès des experts en sinistre dans les dossiers de réclamations au niveau de l’interprétation des polices, la négociation de règlements, la détermination de la responsabilité et la judiciarisation d’un dossier.

• Participer à l’élaboration de divers supports de formation technique et dispenser des formations à l’ensemble des experts pour soutenir le développement de leurs compétences.

• Possibilités de formation croisée avec Intact Specialty Solutions sur les principes et pratiques américains.

• Examiner les audits mensuels afin d'identifier les possibilités de coaching.

• Collaborer avec l'équipe de direction pour évaluer les résultats des campagnes de surcoût et créer des plans d'action.

• Établir et maintenir des relations d'affaires productives avec les unités de souscription, de contrôle des risques et d'autres unités opérationnelles.

Ce que vous mettrez à profit :

• Diplôme d’études collégiales ou universitaires

• Détenir un permis 5a valide auprès de l’AMF.

• Au moins 7 ans d’expérience en indemnisation, de préférence en transport et maritime.

• Connaissance sur le processus juridique et état de droit.

• Des connaissances techniques en transports, cargo, contamination et de la responsabilité civile.

• Fait preuve de solides compétences en matière de résolution de problèmes et de gestion des priorités.

• Être titulaire ou en voie d'obtention d'un titre de professionnel d'assurance agréé (PAA) est un atout

• Bilinguisme. Nécessité d’interagir sur une base régulière avec une clientèle anglophone et des collègues partout au pays

#LI-LA1

#LI-Hybrid

Il s'agit d'un nouveau rôle au sein de notre équipe en plein croissance | This role is a new member of our growing team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.