Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

74,800 - 91,400

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

7.5%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

Our growing team is looking for a Product Designer!

About us:

The Intact Lab is a digital innovation hub that uses machine learning, data science, AI, software engineering, agility, UX, and design thinking to create cutting-edge insurtech products that improve the lives of millions of Canadians. Simplifying insurance takes creativity, empathy, and hard work. We explore, take risks, make mistakes, and learn all day, every day. Here, innovation is everyone’s job.

What you'll do here:

As a Product Designer, you play a mission critical role in conceiving and evolving our digital experience. You’ll be part of the Acquisition team, that’s responsible for our online quoters and purchase experience. Reporting to the Design Manager, Acquisition, your main responsibilities are:

• Give a voice to our customers through user-centric design practices, translating user needs and business requirements into engaging digital features and functionality.

• Leverage insights and data to craft human-centered digital experiences that are intuitive, visually appealing, and achieve business objectives.

• Contribute to planning and roadmap definition alongside product managers and multidisciplinary agile teams.

• Facilitate workshops and present creative design concepts and work to a variety of audiences, to propel new digital experiences.

• Work across cross-functional agile teams, including product, engineering, research, copywriting, marketing, to design customer experiences and improve internal processes.

• Produce quality, accessible, delightful interfaces. Deliver the end-to-end solution from conception until launch, and iteration.

• Assess and optimize feature performance with analytics, and design research, identifying opportunities for improvement.

• Leverage and interpret Design System libraries and design guidelines for multiple brands, while advocating for improvements alongside the design community.

• Create all assets to effectively conceptualize, communicate, and deliver the user experience, while working closely with engineers for seamless execution.

• Give and solicit feedback to/from other designers and collaborators, to continually raise our bar for quality.

What you bring to the table:

• At least 3 years of relevant experience designing digital products that have been released in the market, with a proven track record of success.

• Capacity to understand business needs and to translate them into design requirements.

• Experience delivering end-to-end (from brief to launch) digital solutions within a cross-functional team environment, using an iterative approach, that leverages quantitative and qualitative measurement.

• Ability to contribute to multiple initiatives concurrently.

• Strong capabilities in user-centered design practices and visual design.

• You appreciate and understand how typography, colour, layout can impact product function.

• Mastery of design tools (Figma, Adobe, etc.). Experience with usability testing and UX research tools an asset (usertesting.com, Hotjar, etc.).

• Experience in producing customer journey maps, process flows, wireframes, prototypes, and polished interface design files.

• Excellent written & verbal communication and presentation skills.

• You love working in a collaborative environment that has a strong focus on teamwork, innovation, open minds, and having fun.

• (Preferred) E-commerce experience, with a focus on growth and A/B testing.

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

• No Canadian work experience required however must be eligible to work in Canada.

You are:

• Creative, analytical, curious and ingenious.

• A collaborative team player eager to share and receive constructive feedback.

• You excel at explaining your ideas to different stakeholders.

• Deeply passionate about design, quality, and craft.

• Organized, autonomous, and proactive.

• Resilient and adaptable, with a continuous desire to learn and improve.

• Motivated and solution-oriented, contributing to a positive and engaging team culture.

Please include your portfolio in your application.

#LI-Hybrid

Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.