Client Strategy Intern

At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.

Want to make a lasting impact amongst a community of creative thinkers, problem solvers, technical gurus and high-performance application developers? We want to hear from you.

Are you ready to dive into the heart of a high-impact team driving strategic initiatives across an organization? Join us as an intern reporting to the Leader, Client Relationships, Client Strategy, where you'll gain hands-on experience supporting critical functions like Sales Enablement, CRM, Business Management, and Client Experience.

This is a unique opportunity to be part of a dynamic and collaborative environment where your contributions will help shape how we manage client data, optimize sales processes, and enhance the overall client journey. You'll get to see how insights are gathered, analyzed and fuel strategic sales decisions.

You’ll be responsible for:

• Produce high-quality, stakeholder-facing presentations that drive alignment, inform decisions, and support business goals.

• Support key business operations within our sales organization, including developing and implementing processes, managing internal reporting, exploring new projects or vendors, and contributing to broader organizational initiatives.

• Collect user feedback on existing technology tools and help coordinate and facilitate group training sessions to enhance team adoption and effectiveness.

• Execute Salesforce (CRM) support tasks such as updating dashboards and reports, maintaining accurate contact and account information, and processing account ownership changes for the Client Organization team.

You bring:

• Currently completing an undergraduate degree from a creditable Canadian institution with a focus on Business, Economics, or a similar program

• Solid verbal, written and analytical communication skills. You are able to articulate your complex concepts succinctly in a clear, concise manner. You would consider yourself a great storyteller

• Relationship-building and strong interpersonal skills with the ability to develop trust and confidence, work effectively and collaborative with individuals across multiple functions and levels – you are client focused, customer driven and work well under pressure

• Proficiency in the Microsoft Office Suite (Outlook, Word, PowerPoint, Excel, Power BI, MS Teams) with preference for those who can create visually engaging & compelling PowerPoint presentations

• Understanding that success is in the details – you notice things that others don't. Your analytical skills help you to interpret data and inform your decision making

• Excellent research skills and resourcefulness, with the ability to seek out answers to questions and problems solve in a timely manner.

• Understanding and willingness to learn the payments, fintech, or financial services industry.

• You are a proactive problem-solver with a demonstrated track record being able to identify issues as they arise and can triage accordingly

• Comfortable with learning and working effectively either independently or with groups across different functions and levels – are you committed to customer service

• Proven time management and organization skills. You can prioritize and manage your time effectively to meet deadlines

• Although not required, you have some familiarity or previous experience with the following:

• Previous experience working with a CRM platform (Salesforce) and other sales tools is an asset.

• Previous customer experience, account managment, or sales experience an asset

• Presentation skills - ability to put together powerpoint slide decks that present concepts and data in a clear, consise and informational way

• Ability to think outside the box and propose creative ideas

• You don’t take yourself too seriously and enjoy having fun at work.

Workstyle: Hybrid (3 days on-site)
Location: Toronto
Term: September to December 2025
Duration: Monday – Friday