Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.

Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

The vacant IAM Security, Specialist role will report to the Leader, Infrastructure Engineering.

The Identity and Access Management (IAM), Specialist is responsible for how users at Interac Corp. will be provided access to networks, systems and applications. The IAM analyst is responsible for managing user lifecycle following established operating procedures and processes and in compliance with Access Control policies and standard. As a member of a growing and dedicated Cyber Security team, the analyst works closes with other members across IT Operations, Infrastructure and Platform teams including partner suppliers to ensure Operations is running and running securely. This role is critical in ensuring that timely resolution of access requests and will also interface with various departments to establish and document access profile standards.

In this role, you are working with the various teams to maintain security posture of the organization. You want to know as much about the state of the environment as you can, and you can think outside the box when it comes to proposing solutions which will benefit the enterprise.

What You Will Do:

• Manage identity, accounts and permission in leading industry Identity Governance and Administration (IGA), Privileged Access Management (PAM), Secrets Management and Customer Identity and Access Management (CIAM) solutions

• Support security projects related to application integration and onboarding of assets to the IAM/PAM solution.

• Work with different teams to complete prerequisites for asset onboarding.

• Work within the security team and other parts of the organization to refine and introduce new processes and services with efficiency.

• Responsible for writing and maintaining access management and control Standard Operational Procedures (SOPs).

• Responsible for the day-to-day operations of access request, provisioning and administration processes (ensuring access is provisioned/modified/removed accurately and in a timely manner).

• Responsible for execution and enforcement of logical access controls, as part of access request, provisioning and administration processes.

• Respond to user account and access issues in timely manner and troubleshoot issues related to application administrator function.

• Coordinate and work with Level-2, Vendor, Infrastrucure teams if in depth troubleshooting is needed.

• Meet SLA requirements for user requests. Respond urgently to critical issues.

• Participate in change activities related to the solutions managed by the IAM team and work on application admin tasks.

• Perform QA tests related to basic IAM use cases after patching, upgrades, hardening changes that can affect application performance.

• Participate in account discovery, asset scan and function testing as part of the project implementation work

• Monitor inbox for alerts related to objects in PAM solution and troubleshoot issues identified.

• Responsible for execution of the access certification, Segregation of Duties (SoD) / exception reporting, and remediation processes and corresponding access controls, as defined by the Access Control Operational Processes and Procedures.

• Perform the day-to-day operational responsibilities related to IAM including single sign-on, authentication/MFA, identity governance, privileged access management, and secrets management.

• Working with Infrastructure and Operations teams to enforce security standards of Interac Corp.

• Participate in Security Incident Management activities as Application Security support, level 1.

• Provide on-call support for incidents.

• Lead or contribute to the planning and execution of projects to build IAM capabilities.

• Stay current on the cyber security threat landscape, including the latest approaches to IAM and related domains.

What You Bring:

• You have a degree/diploma or combined relevant work experience and certifications (3-5 years) in Information Systems, or related field.

• Solid understanding of Active directory permissions and groups.

• Knowledge of multiple other infrastructure platforms such as MSSQL, Oracle, DB2, UNIX, WINTEL, is an asset.

• Experience in PowerShell scripting and automation

• Experience with ticketing applications like ServiceNow and Jira.

• You can demonstrate experience in Information Security. Knowledge of identity and access management principals is required.

• Experience in Identity Governance and Administration, Privileged Access Management, Secrets Management solutions, Cloud Identity Provider is an asset

• Previous experience with successfully supporting variety of different systems as part of a Help Desk/Service Desk or another similar team is an asset.

• Experience in advancing continuous improvement agendas including process documentation is an asset.

• Familiar with Information Security Control Policies and industry standards (PCI, ISO, NIST)

• You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

• Your critical thinking skills help to inform your decision making and immediate response to escalate to next level of support to get to resolution quickly.

• You engage people and create meaningful relationships.

• You bring your real self to work, and you live our values – trust, teamwork, open communication and accountability.

• Strong communication skills, including technical and business writing

• Strong problem-solving skills

• Eligibility to work for Interac Corp. in Canada in a full-time capacity.

• Ability to acquire secret clearance (Canadian Citizen or permanent resident for at least 5 years)

What We’re Offering:

The hiring range for this position is $72,000 - $85,000, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:

• Generous vacation and wellness days to help you recharge

• Comprehensive employer-paid benefits coverage for peace of mind

• Market-leading employer-funded RRSP program to invest in your future

• Flexible hybrid work model for better work-life balance

• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family

• Pregnancy and parental leave top-up to support growing families

• Charitable donation matching with United Way to amplify your impact

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

• Investing in the Future – Help us unlock digital prosperity for all Canadians.

• Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.

• Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community – Work in an ecosystem where we lift each other up and rise together.

• Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at humanresources@interac.ca. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.