Strategic Account Technology Strategist - Telecommunications

Share job

エンタープライズ事業本部にて、電気通信業界・Eコマース業界のお客様を主に担当する技術営業職（Strategic Account Technology Strategist: SATS）を募集します。SATSは、業界に特化したお客様のデジタル変革の最前線で、お客様のビジネスを理解し、業界シナリオに基づき顧客の優先事項を理解し、デジタルジャーニーにおけるリソースを提供するためのプロフェッショナルとして活動します。SATSの技術力に基づいた洞察と業界の専門知識により、お客様にこれまで想像もできなかったようなアイデアに基づいたビジネスを提案できます。

また、SATSはMicrosoft Azure Cloud、AI、Modern Workplaceソリューション（Microsoft365）、およびDynamics 365やPower PlatformなどのあらゆるMicrosoftビジネスアプリケーションの採用を推進します。さらにCIO/CTOと関係を構築し、顧客専任の仮想CTOのような役割を果たすことが求められます。是非このやりがいのあるポジションでお客様のDX/AIトランスフォーメーションを共に推進していきませんか？オーナーシップとリーダーシップを持って進めていただける方をお待ちしています。お客様の業務や顧客接点をAIを活用して変革していくAIトランスフォーメーションを一緒に加速させていきましょう。

◆エンタープライズ事業本部について

エンタープライズ事業本部は、弊社最重要アカウント含むエンタープライズのお客様を担当し大きな戦略を描く部門です。自動車/運輸・金融・流通/小売り・通信/メディア・ゲームなど業界毎に分かれており、業界を俯瞰的に分析し、お客様のビジョンに対してマイクロソフトが持つソリューションをどう最適に組み合わせて提案する組織です。

Provides technology guidance to clients, and orchestrates the interaction between clients and Microsoft resources to drive new opportunities, demand generation, Microsoft’s market share, digital transformation, and the mapping of industry/business scenarios to Microsoft solutions. Acts as the Technology Mentor for the customer or "go-to" person in established, long-term relationships with technical and/or business decision-makers at the Chief X Officer (CxO) level. Leads customer partnerships and drives conversations with clients to present the strategic value of Microsoft solutions. Acts as a trusted technology advisor both internally and externally to integrate Microsoft technology in the customer’s business. Gathers insights about client business and leverages existing architecture approaches to achieve Microsoft’s agreed commitments to clients. Holds accountability for identifying the pathway and resources necessary for building a strategy.

• 10+ years IT consulting, technical pre-sales, or related work experience.
• English skills are desirable.

Customer and Industry Insights

• Synthesizes and combines various business and industry insights from their team, global best practices, proof points from experience/case studies with countries and/or regions, and deep industry expertise related to customers and their competitors to conduct forecasting and develop recommendations for managing accounts and subsidiary planning. Ensures that all levels of the organization provide alternate perspectives to enable customers to consider alternatives and adapt strategies, plans, business models, and solutions to insights. Orchestrates global teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts. Brings in business and industry insights to address the broader business challenges for the customer and deliver solutions.
• Applies expertise in customer businesses. technology platforms, and maturity to build digital technology strategy with the customer that is aligned to business outcomes. Challenges customers’ assumptions with constructive dialogue about their business and technology. Partners with customer and/or partners to provide innovative solutions in new industries, and to integrate Microsoft technology in their business.

Trusted Advisor

• Leverages account information technology (IT), industry, and business strategy to provide coaching to internal Microsoft teams on customer technology profiles and strategies. Provides technical guidance to internal teams to position technology while using customer landscape knowledge.
• Advises customer technical decision maker (TDM) and business decision maker (BDM) stakeholders on the benefits of embedding security throughout their technology landscape through the Microsoft Security and Zero Trust narratives. Establishes a sense of creating business value through implementing security and positions Microsoft's security credentials. Creates follow-up opportunities and orchestrates appropriate technical teams from the Specialist Team Unit (STU) to pursue and close.
• Proactively builds and maintains a broad knowledge of Microsoft's product landscape, solutions, and strategy in the industry of assigned accounts, as well as of business priorities and potential threats the customers face. Coordinates with internal industry experts (e.g., Regional Experts) to gather industry data of assigned accounts and improves planning. Demonstrates a strong understanding of the customers' business strategy and the direction of the industry.
• Acts as the voice of the customer and internal advocate by providing insights, feedback, and challenges from the customer to internal teams (e.g., product groups, engineers). Escalates pressing issues for customers to Microsoft internal stakeholders (e.g., Headquarters) to provide the appropriate solutions for the customer.