Digital Solution Area Specialist - Cloud & AI Platforms (Education)

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Are you passionate about helping Education organisations unlock the full potential of their cloud and AI platforms capabilities? As a Cloud & AI Platforms Digital Sales Solution Specialist, you will guide K–12 institutions through their digital transformation journey by driving adoption of Microsoft’s cloud infrastructure, data services, and AI solutions. You’ll help customers modernise their infrastructure, improve analytics, and build intelligent applications that enhance operational efficiency and student outcomes. Your ability to connect business needs with technical capabilities—while ensuring security and compliance—will be key to helping customers realise the full value of their transformation.

As an individual contributor, you will lead opportunity qualification and pipeline growth by leveraging internal stakeholders and partners, using frameworks aligned with Microsoft’s Customer Engagement Methodology and pipeline hygiene standards. You’ll deliver impactful innovation experiences through envisioning workshops and prototyping engagements, engage with education executives to influence strategy, and manage the rhythm of the business through structured cadences like community calls and skilling plans. Collaborating across sales, marketing, and partner teams, you’ll execute with precision and agility to close deals that deliver measurable outcomes and accelerate cloud and AI adoption across the Education sector.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications

• 6+ years of technology-related sales or account management experience
  • OR Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience
  • OR equivalent experience
• AZ-900: Azure Fundamentals Certification or equivalent
• DP-900: Azure Data Fundamentals Certification or equivalent
• AI-900: Azure AI Fundamentals Certification or equivalent
• Business-level proficiency in Mandarin AND English languages, including written and verbal fluency

Preferred Qualifications

• 8+ years of technology-related sales or account management experience
  • OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience
  • OR Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience
• 3+ years of solution sales or consulting services sales experience
• Ideally with basic business proficiency in additional languages like Korean or Japanese

#CELA

Sales Excellence

• Lead the discovery and qualification of new opportunities for cloud-based infrastructure, data services and AI solutions by building long-term relationships and by understanding customer priorities, budgets, and procurement processes.
• Develop compelling business cases aligned to measurable outcomes.
• Maintain a healthy pipeline and provide regular updates on progress, including driving growth in cloud-based infrastructure migration opportunities, large data transformations and service consumption projects in targeted accounts.

Scaling and Collaboration

• Collaborate with account and technical teams to execute strategic plans for customer engagement, and coordinate internal and partner resources to deliver proof-of-concepts and minimum viable solutions.
• Align with partners to ensure the right expertise is engaged in strategic customer conversations and share opportunities with prioritized partners and ensure consistent review of partner referrals.

Industry Awareness

• Facilitate customer workshops with partners to explore business needs and spark interest in transformative technologies.
• Deliver solution demonstrations and solution accelerators to business and technical leaders to secure customer commitment to reinforce business impact.
• Use available tools and programs to educate customers and uncover new opportunities.

Sales Execution

• Focus on customer outcomes by increasing customer engagement through strengthening relationships with senior decision-makers to support digital transformation.
• Accelerate adoption in larger accounts by driving year-over-year growth and expand workloads in mid-sized accounts with emphasis on migration and modernization.
• Act on digital engagement signals and maintain a high-quality pipeline.

Learning

• Stay current with industry trends, solution capabilities, and customer needs and use skilling programs to support customer learning and adoption.