Education Account Executive - Sydney, Melbourne or Brisbane

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We are at a defining moment in the evolution of education—where the way we teach, learn, and prepare students for the future is undergoing a profound transformation. With the rapid advancement of AI and digital technologies, educators and institutions are reimagining learning environments to be more inclusive, adaptive, and future-ready. The National TAFE Account Executive role places you at the heart of that change, empowering you to help shape how education equips the next generation for a world that will look radically different from today.

Microsoft’s Education Account Team focuses on empowering customers on their AI journey. This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.

We’re looking for a Pathfinder—someone who is braver and bolder, with an entrepreneurial spirit, resourcefulness, and curiosity that drives innovation. The ideal candidate thrives in fast-paced environments, demonstrating speed and agility through decisive action and the ability to pivot quickly. They consistently put outcomes first, focusing on impact and execution. Resilience is key: we value individuals who never give up, push boundaries, and always find a way forward. Foundational to this mindset are a growth orientation, customer-centricity, a commitment to diversity and inclusion, and alignment with One Microsoft values.

As an Education Account Executive, you will have the opportunity to drive AI transformation in partnership with your customer, to achieve both Microsoft and customer business outcomes.

Leveraging your large, multi-functional team across the breadth of the Microsoft solutions portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace AI technologies. With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will give the opportunity to leverage your extensive customer network and sales experience to execute against your customer’s account plan.

Minimum Experience

• 7+ years of experience in enterprise sales, account management, or business development in a customer-facing role within the technology industry.
• Proven track record of developing and executing strategic account plans that meet revenue goals and deliver measurable customer outcomes.
• Demonstrated ability to engage and influence a wide range of stakeholders across both internal teams and external customers.
• Experience orchestrating cross-functional teams to deliver value across the customer lifecycle.
• Experience engaging with C-level executives (e.g., CIO, CTO, CDO) and leading executive-level business planning discussions.

Preferred Experience

• Knowledge of the Education industry and associated trends, business models, and partner ecosystems.
• Proven ability to deliver customer success through long-term engagement, advocacy, and proactive issue resolution.
• Experience leading extended virtual teams and navigating large matrixed organisations.
• Familiarity with Microsoft products, services, and partner ecosystem is a plus.

• As the customer advocate you will develop and oversee the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met.
• You will engage with internal and external stakeholders on business planning, to promote mutually beneficial customer AI transformation strategies.
• You will orchestrate the full customer team across all areas of Microsoft to ensure we are focused on delivering customer outcomes across the customer lifecycle to build deep trust with Microsoft.
• You will proactively develop an understanding of the customer’s business, industry priorities to drive new business opportunities/ drive growth/net new business and advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed.
• You will deliver Sales Excellence and lead and orchestrate extended virtual teams across our solution areas to consistently achieve growth in revenue and market share.
• You will build and maintain a strong knowledge of customers’ industry, associated business strategy, and key industry partners and solutions.
• Will you gain deeper insights and knowledge through direct engagement in their customers’ business and operations.