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Account Manager - Microsoft Advertising

Microsoft

Microsoft

Marketing & Communications, Sales & Business Development
Posted on Aug 7, 2025

Account Manager - Microsoft Advertising

Tokyo, Tokyo-to, Japan

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Date posted
Aug 07, 2025
Job number
1857306
Work site
Up to 50% work from home
Travel
0-25 %
Role type
Individual Contributor
Profession
Customer Success
Discipline
Advertising Client Success
Employment type
Full-Time

Overview

Microsoft Advertising (MSA) empowers the largest advertisers around the world to reach their maximum potential through digital advertising solutions on the Microsoft Advertising platform. We are seeking top performing Account Executives with digital advertising experience who can drive revenue and increase customer satisfaction by developing and cultivating strategic client relationships and delivering customized solutions aligning to the client’s advertising needs. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Account Planning & Management
As an Account Manager, you will plan with Purpose Through Client Planning: Partners with the v-team, including AEs, Specialist team to develop and execute MSA account plan, leveraging winning sales strategies replicated across clients and client types.​ Learns about client’s business drivers, compelling events, seasonality of business to identify opportunities to optimize consumption.​ Plan: Partners with the Account Executive in development of sales plans for the client. Goals focus on Search and incubation product growth, as well as cross Microsoft opportunities. Agrees to shared accountability with the AE and v-team.

Client Engagement
Influences Existing Digital Marketing Managers and Directors, Digital Buying Groups. Acts as a Sales Challenger: Always leads with insights and data; tailors' content and messages about ways to grow and optimize campaigns to increase business results.​ Influences Stakeholders and Decision Makers by sharing data insights and product demonstrations, bring to life how MSA can increase business results.

Disciplined Seller
Optimizes the existing book of client business to achieve sales targets. Delivers excellent sales hygiene, consistently executes against pipeline, opportunity management, and revenue goals. Uses a solution selling mindset to identify across Microsoft opportunities that deliver end-to-end beneficial client outcomes. Brings the best resources to overcome blockers and ensure success.

Sales Closer
Supports Account Executive to build negotiation plan to ensure smooth closing and timely renewal of contracts. Maintains a positive approach during difficult objections & negotiations.​Demonstrates expertise in MSA’s features and incentives, including incubations products. Able to upsell and increase consumption of existing products, identify winning sales strategies, package them for efficiency and replicate them across similar client types.

Sales Excellence
Acts as a thought leader on industry trends as well as of technology and key performance indicators (KPIs); leverages competitive knowledge to elevate client’s success and help create solutions that can generate positive revenue impact for the business.

Quick and seamless onboarding of newly acquired clients with a focus on strategic upselling to drive rapid product adoption.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Required Qualifications:

  • 8+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)
    • OR Bachelor's Degree in Sales, Marketing, or related field AND 6+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)
    • OR Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 4+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising).
    • OR equivalent experience
  • 2+ years paid search account management experience at ad agency, corporate in-house operation, or platform such as Google.
  • Fluent in Japanese and strong at English

Preferred Qualifications:

  • 10+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)
    • OR Bachelor's Degree in Sales, Marketing, or related field AND 7+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)
    • OR Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 5+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)

#advertising #Microsoft #MicrosoftAdvertising

Responsibilities

  • As an expert in client accounts, you’ll ensure account health by proactively monitoring all activities, while seeking feedback to grow more of their business and creating long-term strategies to improve the client experience. You’ll also establish the business value of Microsoft’s advertising services.
  • To tailor your sales approach, you will adopt Microsoft sales strategies as you proactively leverage Unified Client Management tools to increase performance, satisfaction, and upsell opportunities. You’ll also generate business and upsells by developing value-proposition presentations and specialized business plans for clients.
  • You will proactively develop a comprehensive understanding of clients’ marketing needs and their competition to anticipate their needs and deliver new insights to them. You’ll also proactively own and elevate relationships throughout multiple levels at the customer’s organization.
  • You will act as a thought leader on industry trends, technology, and KPIs. You’ll also leverage competitive knowledge to elevate client’s success and create solutions that increase revenue.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcare
Educational resources
Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away
Giving programs
Opportunities to network and connect

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.