Cloud Solution Architecture - D365 F&O

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Date posted

Aug 11, 2025

Job number

1857183

Work site

Up to 50% work from home

Travel

25-50 %

Role type

Individual Contributor

Profession

Customer Success

Discipline

Cloud Solution Architecture

Employment type

Full-Time

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

Customer Success: Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes.

Technology and people are your passion? Then this could be your new role!

Cloud Solution Architects (CSAs) are deep technical advisors supporting Enterprise customers to deliver unique value by removing blockers to consumption within their given Solution Area. CSAs provide risk assessments and tuning to operate and optimize a customer’s cloud or on-premise environment.

• Deep expertise in D365 F&O workloads.
• Strong understanding of Power Platform, Azure integration, and AI capabilities.
• Experience with Copilot Studio, Azure OpenAI, or similar tools.
• Proven ability to lead technical engagements and influence stakeholders.

As a CSA for Business Applications focused on Dynamics 365 Finance & Operations (F&O), you will lead technical strategy and architecture for workloads such as Finance, Supply Chain Management, Commerce, and Project Operations. You will also drive adoption of Copilot, Agentic AI, Copilot Studio, and Power Platform integrations.

While the focus is on F&O, familiarity or partial experience with CE is certainly valued. The nature of F&O implementations benefits from strong business process insight and a high level of technical maturity to support their complexity effectively.

Key Responsibilities

• Lead technical strategy and architecture for D365 F&O workloads.
• Drive adoption of Copilot, Copilot Studio, and Power Platform.
• Deliver production-ready solutions and unblock technical challenges.
• Collaborate with CSAMs, STU, and Delivery Partners.
• Ensure security, resiliency, and performance of F&O solutions.
• Support customer skilling and change management.
• Contribute to repeatable IP and Factory delivery models.