Project Manager - Data Center
Microsoft
Project Manager - Data Center
Querétaro City, Querétaro, Mexico
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Overview
As a Microsoft Data Center Project Manager (DCPM), you will perform different projects associated with the DC. It may include:
- Deployment projects
- Special projects
- Construction projects
- Compliance projects and requeriments
- Internal programs (automation, process improvement, etc.)
- PM workload coordination
This job will allow you to build a solid understanding of data center procedures, engage in collaboration across various teams as well as provide mentorship across data centers by sharing best practices.
This role is based in Queretaro. For this role we do offer national relocation benefits whithin Mexico only. No international relocation. This is an on-site role but, depending on business need, you might be able to work up to two days per week remotely.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
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- PM demonstrable skills:
- Planning
- Coordination
- Follow Up
- Risk Management
- Communication
- Negotiation
- 1 year of experience in Data Center
- High School Diploma or equivalent
- 2 years of experience leading continuous improvement projects.
- 2 years of experience in cross-functional collaboration.
- 1 years of experience pursuing automation.
- Demonstrates proficiency in both written and spoken English and Spanish.
- Agile experience required.
Responsibilities
- Act as a facilitator for the PMs team to implement the improvements that have been identified, as well as to manage their implementation with the different data center teams.
- Support projects associated with the Data Center that requires automation or time reduction.
- Demonstrate conscientiousness on cost adheres to budget requirements; keep costs reasonable and contribute to staying within budget.
- Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns.
- Perform troubleshooting for service incidents and escalates, as appropriate, to meet SLA/OLAs, with minimal disruption to the client/customer and business.
- Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly.
- Proactively review schedules and avoid conflicts when possible. Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions.
- Manage relationships with clients and suppliers to ensure that all expectations are clarified, understood, documented, and met.
- Suggest ways for reducing the risk of performing maintenance; work with others to accommodate scheduling needs.
- In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner.