Partner Solution Architect - AI Business Process

Share job

Join a high-performing Area team in the DACH region of partner solution engineers driving AI-powered transformation across Austria, Germany and Switzerland through Microsoft Partner companies. As an AI Business Solutions – Business Process you’ll design cutting-edge solutions, deliver compelling demos, and influence strategic decisions for top-tier partners to help them create new solutions and offerings for the market.

You’ll collaborate with sales, engineering, and partners to bring AI to life—across devices, cloud, and business apps—helping organizations unlock productivity and growth with the Microsoft technology stack based on products like D365 Sales, D365 Customer Service, D365 Field Service, D365 Finance, D365 Supply Chain, D365 Contact Center, Power Apps, Power Automate, Copilot Studio.
This is your chance to grow your career, work across cultures, and make a real impact through tech intensity.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications

• Proven technical pre-sales or technical consulting experience.
  Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
• Professional English proficiency and fluent in at least one of the following languages: German, French, Italian

Preferred Qualifications

• Technology know-how for D365 Sales, D365 Customer Service, D365 Field Service, D365 Finance, D365 Supply Chain, D365 Contact Center, Power Apps, Power Automate, Copilot Studio.
• Previous experience working in a customer-facing role (e.g., internal and/or external).
• Previous experience working on technical projects.
• Technical Certification in Cloud (e.g., Dynamics 365, Power Platform, Azure, Amazon Web Services, Google, security certifications).

Business Impact

• Collaborates across Microsoft and customer/partner teams through on-strategy delivery to achieve customer/partner objectives and increase customer/partner satisfaction. Proactively manages business and technical risks, adapts methodology and applies governance principles to identify, communicate, and minimize business and technical risks.
• Proactively identifies new opportunities for Consumption and Usage at scale based on business value to partners and clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation.
• Actively listens to and respectfully challenges customers and partners, building trust to then advocate for alternative architectures/solutions/approaches that shape and/or enhance customer requirements. Identifies, and evaluates industry trends, gathers partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and maps existing architecture and digital transformation solutions to partner business outcomes.

Partner Specialization

• Identifies and prioritizes several opportunities that align with revenue goals and orchestrates growth of solution utilization pipeline with partners. Provides assistance with partner and sales teams to bring clarity to specific opportunities through proof of concept and technical pre-sales support.
• Proactively guides and supports partners in developing repeatable offerings, practices, products, and solutions. Advises the partner throughout initial strategic customer implementations.

Technical Leadership

• Enables and ensures teams leverage market insights and demand signals to influence and partner with senior/executive leadership in identifying relevant areas in which to drive up-skilling and/or accreditations based on demand. Champions role modelling technical readiness, both depth-aligned to solution area priorities and breadth-aligned corporate initiatives (e.g., security, resilience, AI), and influences across their organization to drive their own technical readiness. Oversees team on acting as a mentor, leading readiness and upskilling activities in the team/organization by educating colleagues on technical and non-technical concepts and sharing proven practices. Leads and drives a culture of learning and coaching in both the internal technical community and the broader organization alongside managers to achieve business objectives.
• Develops their organization's community engagement strategy, leading internal virtual team members (brought together around technologies and partner challenges) and stakeholders by sharing ideas, insights, and strategic, technical input across boundaries, using deep knowledge of Microsoft architectures and their context in the competitive landscape, and actively pursuing opportunities that grow impact and capabilities of the broader organization. Assigns accountability for driving collaborative efforts for contributing to and/or developing intellectual property (IP) and proactively identifying patterns where no IP exists (e.g., CoPilot and AI scenarios) to help build scalable and repeatable models. Champions initiating and driving external technical and non-technical community events (e.g., conferences, seminars, technical meetups, webcasts, blogs, hackathons) that elevate the Microsoft brand, building a network of influencers and sharing learnings across the Discipline. Champions building an external influencer network, supporting Microsoft’s strategy and represents Microsoft's technology vision at events.