Senior Technical Program Manager

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This role goes beyond traditional program management. You will be responsible for orchestrating complex, cross-functional programs that span hardware test systems, enterprise-scale software platforms, and global manufacturing operations. You will lead with influence, drive alignment across engineering, operations, and supplier teams, and ensure that our test infrastructure evolves in lockstep with product innovation and business priorities.

You will also be a key contributor to the organization’s modernization journey—leveraging AI, digital management tools (e.g., Power BI), and predictive analytics to improve test coverage, reduce cycle time, and enable data-driven decision-making. Your ability to integrate technical depth with business acumen will be critical in driving measurable outcomes across the Surface and Xbox portfolios.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications:

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development

• OR equivalent experience.

• 2+ years of experience managing cross-functional and/or cross-team projects.

• 4+ years of experience leading cross-functional hardware or software programs with direct accountability for schedule, budget, and delivery.

• 4+ years of experience collaborating with suppliers and external partners to provide comprehensive hardware-software integration solutions.

• 2+ years of experience driving organizational roadmap strategy for enterprise engineering development across internal and external teams. Including presenting to senior leadership and driving cross-functional alignment.

Preferred Qualifications:

• 6+ years of experience leading cross-functional hardware or software programs with direct accountability for schedule, budget, and delivery.

• Familiarity with manufacturing test systems and factory operations, including test coverage planning and yield analysis.

• Proficiency with digital management and analytics tools (e.g., Power BI, Azure DevOps, GitHub Enterprise).

• Demonstrated ability to balance technical depth with business acumen to drive cost, quality, and time-to-market decisions.

• Growth mindset and collaborative leadership style in fast-paced, ambiguous environments.

#MDO

• Lead strategic program execution across hardware and software domains, ensuring alignment with product development timelines, factory readiness, and business goals.
• Drive enterprise software development for manufacturing test infrastructure, including sprint planning, backlog management, and release coordination with internal and external engineering teams.
• Own program schedules, budgets, and delivery milestones, balancing technical complexity with business impact and ensuring timely delivery of integrated test solutions.
• Engage and align cross-functional stakeholders across engineering, operations, and supplier teams, translating technical requirements into actionable plans and clear communications.
• Manage supplier and partner relationships, ensuring delivery of both hardware testers and software components that meet quality, compliance, and cost targets.
• Utilize digital platforms (e.g., Power BI, Azure DevOps, GitHub Enterprise) to monitor KPIs, visualize test data, and support predictive analytics for yield and quality improvements.
• Champion innovation and continuous improvement, identifying opportunities to modernize test infrastructure and software workflows in support of Microsoft’s transformation into a frontier firm.