Critical Environment Program Manager
Microsoft
Critical Environment Program Manager
Middenmeer, Noord-Holland, Netherlands
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Overview
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers trainings and opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Required Qualifications:
- Bachelor’s (or HBO equivalent) degree with 4+ years of relevant industry experience.
- OR Master’s degree with 2+ years of relevant industry experience.
- Experience in operations-heavy and mission-critical environments, such as data centers, manufacturing, oil & gas, semiconductors, or power & energy sectors.
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
While not required, we also look for the following Preferred Qualifications:
- Familiarity with cooling and power related Critical Environment (CE) infrastructure (e.g., UPS, generators, AHUs, EPMS, BAS) or physical IT infrastructure (e.g., servers, SANs, networking, structured cabling, data center enclosures).
- 2+ years of experience in project management, or relevant certification/training (e.g., PMP).
- Technical degree in Process Engineering, Chemical Engineering, Electrical/Mechanical Engineering, or a related field.
- Relevant certifications such as PMP, ASICS/Inventory Control, Network Certifications, ITIL, or CDCP.
Responsibilities
Program and Project Management:
- Establish and lead programs to:
- Ensure compliance with infrastructure standards
- Drive cost and energy efficiency across critical systems
- Oversee and coordinate Critical Environment (CE) audits and compliance verifications
- Deliver a robust KPI reporting framework
- Manage and maintain a comprehensive project portfolio
- Implement and maintain a risk management framework
- Serve as the subject matter expert on internal Microsoft CO+I standards related to uptime (availability), safety, and compliance.
- Manage projects of varying scale, including CAPEX investments, cost-of-goods (COGs) initiatives, and end-of-life (EoL) asset transitions.
- Communicate project and program status updates to stakeholders and escalate issues when necessary.
- Coordinate third-party vendor activities, ensuring adherence to safety protocols and operational standards.
- Build and maintain strong working relationships with internal teams and external stakeholders (e.g., engineering and technician teams, regional and global teams, vendors). Promote a culture of safety, security, and compliance across all aspects of datacentre data center activities.