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Learning & Development Specialist



People & HR
Toronto, ON, Canada
Posted on Wednesday, July 10, 2024
Job Summary

Job Description

What is the opportunity?

Provide and create training solutions that allow new assistants/associates to understand their roles and become more efficient, leverage the right resources, and contribute to their IA teams effectively using a variety of training mediums.

What will you do?

  • Host, manage and deliver multiple training programs virtually and in person
  • Develop additional innovative training offerings
  • Liaise with subject matter experts on professional development best practices
  • Collaborate with Branch Management Teams and the Training & Development Department to understand the learning needs of Branch teams and recommend areas where potential development may be needed
  • Role based in Ontario - GTA; some travel required
  • Report to the Manager, Learning & Development Specialist, in Wealth Management Training & Development

What do you need to succeed?

Must haves

  • Good knowledge of wealth management industry and industry products, operational requirements, and client / IA needs, including a comprehensive understanding of financial and investment management concepts.
  • Excellent organization skills and attention to detail is mandatory, self-motivated and able to work with minimal supervision
  • Ability to work effectively and collaboratively with others and be perceived as a professional business partner and subject matter expert
  • Flexible in approaching all duties and assignments and shares best practices wherever possible
  • Comfortable with public speaking /presenting to groups and a strong commitment to client service excellence
  • Curiosity and a willingness to improve and innovate
  • Ability to effectively build relationships
  • Excellent communication skills


  • 3+ years in a support role on a Wealth Management/DS IA Team
  • Previous training/coaching experience
  • Post-Secondary Education
  • CSC

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • Flexible work/life balance options.
  • Opportunities to do challenging work.
  • Opportunities to take on progressively greater accountabilities.
  • Access to a variety of job opportunities across business.

Job Skills

Additional Job Details







Work hours/week:


Employment Type:

Full time


Wealth Management

Job Type:


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Posted Date:


Application Deadline:


Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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