Application Deadline: November 8, 2024

This role will be located in RBC Caribbean Banking or Canada where the successful candidate resides

What is the opportunity?

The Senior Manager, Personal & Commercial Product Analytics for the Caribbean will play a key role as part of the Personal and Commercial products team to help drive RBC’s profile and market share across the region. The role will be specifically responsible for working with the Director of Product Analytics in establishing a new product analytics team and infrastructure, capable of driving key insights and reporting to help accelerate product strategies for Retail, Commercial, and HNW clients.

What will you do?

• Maximize the potential for revenue growth by developing, and maintaining, strategies which leverage data to drive the greatest return for the business while reducing loss to competitors.
• Lead and support the development and advancement of foundational analytical capabilities to enable data-driven insights to be delivered to the Product team in order to maximize prospects across Personal and Commercial products.
• Collaborate with key partners within the business, GRM, and sales, to recognize areas of opportunity and optimize Acquisition and Account Management credit strategies.
• Create the platform to allow for insights to be continuously fed back to the product strategist, and the broader Caribbean Senior Leadership Team, on the performance of the portfolio and initiatives.
• Strengthen portfolio insights through segmentation of the client base, and by highlighting major gaps which may exist in the portfolio to drive a greater capture of the market.
• Work in tandem with the Data Strategy lead to develop a strong foundation for Caribbean data, and support the opportunities to allow for the acceleration of the work to establish the data quality and governance required to generate future growth for the Caribbean teams
• Collaborate with GRM partners in enhancing credit strategies, and developing scorecards to maximize potential for faster and more accurate credit decisions.

What do you need to succeed?

Must-have

• Bachelor’s degree
• Minimum of seven (7) years in Financial Services Industry in a credit strategy and/or analytics specific role
• In-depth knowledge of analytics and techniques required to analyze the portfolio and develop recommendations
• Prior experience and responsibility for development of credit strategies (Adjudication, Pre-Approval, or Account Management), and/or leveraging data to price portfolio
• Strong background in using technical skills related to reporting, analytics, data driven insights and/decision making and modelling (use of SAS, Tableau, Excel, Python, R, Spark SQL, etc.)
• Ability to effectively share ideas and capture the attention of your audience through different tools and tactics
• Ability to create buy-in for your ideas, have credibility and be able to influence others

Nice-to-have

• MBA

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• The advantage of working with a dynamic, collaborative, and high performing team where initiative and hard work are recognized and rewarded
• Leaders who help your development through coaching and managing opportunities
• Ability to make a difference and lasting impact

Job Skills

Analytical Thinking, Business Analytics, Commercial Acumen, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Long Term Planning, Product Services

Additional Job Details

7-9 SAINT CLAIR AVENUE, 8:PORT OF SPAINPort of SpainTrinidad and Tobago37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2024-10-282024-11-09