What is the opportunity?

As a key member of the Transformation & Optimization Team, you will support delivery of transformation and change initiatives for Transaction Management Canada.

What will you do?

• Enable the delivery of business solutions through organized intake of requirements and quality execution of visible change initiatives reinforced by dynamic change management.
• Facilitate cross-functional & collaborative meetings between with internal stakeholders
• Establish an agile delivery mindset to drive execution of change projects and initiatives focused on effective capacity, dependency and cost management
• Implement effective control and planning with positive outcomes for the Transaction Management Transformation Team’s portfolio, including status & metrics reporting for visibility and transparency
• Execute communication plans that meet the needs of the project/initiative and stakeholders
• Ensure delivery of commitment and ongoing sustainability, measured by actual adoption, cost savings, risk reduction, etc.
• Proactively identify and plan for cross-functional program/project interdependencies and ensure priorities are well defined
• Participate in activities required to establish new business processes, and facilitate the application of new technologies to existing business processes
• Take ownership of problems at first point of contact by applying appropriate RBC processes, policies and procedures and escalates concerns to appropriate partners
• Ensure the effective management of appropriate controls for effective management of processes, policies & procedure.
• Provides business support where required and requested by Management

What do you need to succeed?

Must Haves

• 3+ years of experience in financial services
• Strong analytical and technical skills
• Ability to identify, manage and implement lasting change
• Independent worker with strong organizational and project management skills and ability to multi-task effectively Self-starter with ability to adapt and contribute to a dynamic work environment
• Extremely resilient and able to withstand a pressure when tight deadlines need to be adhered to
• Familiar with core custody platforms: Milvus, Trust, Global Plus, BaNCS
• Familiar with the various business applications used by various Transaction Management Teams
• Ability to work independently with minimum supervision.

Nice-to-have

• Specialization in Project Management, Data Analytics, VBA
• Securities industry knowledge
• Completion of Canadian Securities Course (CSC), Lean Six Sigma (LSS), or other accredited programs

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Excellent exposure to communicate with various business partners and stakeholders within other platforms as appropriate
• Opportunity to obtain hands-on experience throughout your role
• Working with an exciting, close-knit, supportive & dynamic group
• Opportunity to collaborate with other business segments within the bank
• Excellent career development and progression opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Competitive compensation

Job Skills

Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTOTORONTOCanada37.5Full timeWEALTH MANAGEMENTRegularSalaried2025-05-132025-05-26

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.