What is the role?

As the Manager, Data & Analytics you will be a subject matter expert for Commercial Operations data, playing a key role in driving superior analysis and insights that enable visibility of risks and enable oversight of key Commercial Operations metrics. You will support the enablement of critical business strategies and drive value through in-depth data analysis, data mapping and creating standardization across multiple partners that will be the foundation to implementing critical strategic efforts. You will champion the use of deep analytical rigor and leverage all available sources of data to enable source of truth datasets. You will collaborate closely with key stakeholders to actively engage in critical initiatives aimed at achieving clarity and oversight.

What will you do?

• Become a subject matter expert (SME) for Commercial Operations Data to provide insights to senior leaders to enable business decisions on opportunities to reduce risk and drive oversight
• Collaborate with key stakeholders to gather information from various sources to create & support reports and insights material to drive clarity within the space
• Transform and drive deep data insights by developing advanced reporting and analytics
• Identify appropriate data sources, develop and build reporting solutions, and automate the process to support regular reporting that help business partners make informed, timely decisions
• Draw on your data experience and analytical mindset to identify opportunities for improvement of existing operations reports
• Be a thought partner within the Commercial Operations Team by supporting data analysis and communicating meaningful insights that are valued by partners
• Create and maintain accurate documentation related to reporting solutions, including specifications, data lineage, technical and business definitions for metrics
• Provides insights to senior leaders to make business decisions on opportunities to increase productivity, optimize costs, improve client/employee experience

What do you need?

Must-have

• Proven technical skills and experience at using analytical software tools and applications such as Tableau, SQL, Python, Teradata, Power BI
• Advanced Excel proficiency, VBA and experience working with APIs
• Proficiency & curiosity for research & data analysis
• Strong written and verbal communication skills
• Strong problem-solving skills and ability to conceptualize strategy
• Demonstrated ability to work well collaboratively in a cross-function environment as well as independently, taking initiative and ownership
• Ability to breakdown complex problems and solution comprehensively

Nice-to-have

• Experience in Commercial Operations / Operational Data & Systems
• Experience with Agile
• Understanding of Big Data Analytics

Job Skills

Big Data Management, Budgeting, Business Performance Management, Critical Thinking, Knowledge Organization, Long Term Planning, Performance Management (PM)

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTORONTOCanada37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2025-05-232025-06-07

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.