What is the opportunity?

Within RBC Investor Services (“IS”), the Market Services unit is responsible for driving revenue and NIAT through winning client activities in the markets space including Securities Lending. The incumbent is responsible for leading a dynamic team overseeing RBC IS client operations strategies and business planning for Securities Finance. This role is primarily responsible for the support and delivery of Market Service Securities Finance initiatives focusing on simplification, standardization and effective implementation of change related to Operations and Onboarding of new business. Leading future facing strategy and planning activities ensuring optimization, industry practices and continuous improvement are achieved. Coaching, Career Development and Performance Management are key across teams. The ability to understand and manage within Securities Finance global regulatory environment is required. You will take a leadership role with significant responsibility and must demonstrate a strong ability to challenge the status quo and drive outcomes through a high degree of collaboration with key business partners across Investor Services, RBC, and industry counterparts including Client Experience, Product, Data Management, Technology, Vendors and Operations delivery teams.

What will you do?

• Lead global operational processes and new business development impacting Securities Finance, Operational Risk, Onboarding, Settlements, Billing, Collateral Management, Triparty Repo and all global industry changes.
• Proactively lead identification of strategic areas of focus and facilitate engagements to drive solutions and outcomes across IS end-to-end processes, challenging the status quo and enabling IS to meet key objectives
• Enhance business process and controls to mitigate operational, market and credit risk and to protect client’s interests
• Sponsor, drive, coordinate, prioritize initiatives, transformation and change. Lead future facing strategy planning
• Develop and manage Client Ops roadmap and reporting methodologies to capture and track the benefits of operational improvements to illustrate the sustained benefit of the improvements
• Proactively identify operational risks/control deficiencies in the business
• Develop and engage employees, performance management, setting ambitious goals with clear outcomes.
• Continuous improvement processes, client and employee experience creating simplified, scalable, risk averse processes that meet regulatory requirements.

What do you need to succeed?

Must-have

• Securities Finance Expertise
• Strategic Planning
• People Management
• Transformation and Change
• Operational Risk

Nice-to-have

• Client Service
• Undergraduate Degree

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate
• Working with an exciting, close-knit, supportive & dynamic group
• Opportunity to collaborate with other business segments within the bank
• Excellent career development and progression opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Competitive compensation

Job Skills

Adaptability, Business Performance Management, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTOTORONTOCanada37.5Full timeWEALTH MANAGEMENTRegularSalaried2025-05-272025-06-10

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.