What is the opportunity?

Are you a talented, creative, and results-driven professional who thrives on delivering high-performing applications? Come join us!

Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.

We believe that innovation should drive all that we do, in challenging assumptions and being big and bold with our ideas. We support our people in developing the technical, business and professional skills needed to be successful. You will work with partners from across the company, participate in networking events, and have access to a wide variety of supports including mentorship. You will work directly with leaders who believe in celebrating successes and sharing learnings with other teams to promote progress.

The Strategy & Operations team (which supports the Risk & Compliance Technology team within the broader GFT team) is responsible for department oversight of key programs, as well as overall portfolio management and business management related responsibilities. We are excited for the unique opportunity this multifaceted role represents.

What will you do?

• Deliver initiatives using appropriate methods, and communicate cross functionally, ensuring transparency of progress and outcomes. Report team progress and accomplishments up and across, including facilitation of status updates, product demos, and retrospectives

• Remove impediments to deliver outcomes and results through proactive management of external dependencies, critical thinking/problem solving, and development of new solutions or approaches to ongoing challenges

• Continuously seek to improve team performance by promoting joint accountability for results and solving productivity issues. Facilitate and engage in analytical and technical conversations across platforms and multiple levels of influence

• Develop and manage the detailed schedule, identify early warning indicators, provide direction for early resolution of risks, issues and clear escalation path for program committees.

• Oversee financials and staffing levels to efficiently meet project delivery requirements and track value for effective decision-making

• Collaborate with internal and external partners

• Build / present reporting for senior management and executive level presentations

• Ensure the completion of risk assessments and the identification & execution of contingency plans

• Establish strong working relationships across technical/business units and platforms to build influence and impact with key business partners.

• Collaborate with groups to define and achieve deliverables and ensure initiatives are effectively integrated into RBC procedures and processes

• Support business areas in developing and implementing strategies to recruit, onboard, engage and retain talent, as well as improving and strengthening team culture to optimize the employee experience

What do you need to succeed?

Must-have

• Proven ability to manage high visibility projects along with having a strong executive presence and advanced communication, presentation and facilitation skills

• Plans and executes projects including managing project scope, requirements changes, multiple and competing demands and priorities, as well as determining and conveying impact on budget, time and risk using appropriate fact-based metrics / assumptions

• Raises and tracks issues and conflicts, removes barriers, resolves project issues and escalates to immediate manager when required

• Experience working with executives and senior management/leadership teams

• Sets up appropriate governance and oversight of all projects

• Manages project communications including status reports to executives, stakeholders, business units, vendors, project team, etc.

• Provides superior client experience and strengthens relationships with all key stakeholders

• Strong organizational skills to manage multiple priorities in a rapidly changing environment

• Experience with data analysis using Excel; expert knowledge of working with pivot tables

• Strong written, verbal and presentation skills

• A natural and effective relationship builder, partner and coach who is trusted and respected by colleagues

Nice-to-have

• Undergraduate degree (preferred) - Preferably in Business, Technology or Financial Services

• Previous experience working in Global Functions Technology

• HR related experiences, including recruitment support, onboarding initiatives, and overall talent management activities

• Ability to manage projects with third-party vendors and significant technology components

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

#LI-Hybrid
#LI-POST
#TECHPJ

Job Skills

Budgeting, Business Oriented, Cross-Team Collaboration, Decision Making, Information Technology (IT) Projects, Interpersonal Relationship Management, Long Term Planning, Resource Management, Strategic Thinking, Vision Alignment

Additional Job Details

20 KING ST W:TORONTOTORONTOCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2025-06-03

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.