What is the opportunity?

As Director, Business Credit Cards, Portfolio Performance & Digital Strategy, you will be responsible for the development and execution of strategies that improve and protect the performance of the Business Credit Card portfolio. You will use business agility to constantly monitor portfolio performance, adjust strategies and develop creative approaches that will create excitement for prospects and clients.

What will you do?

• Utilize data, market and client insights to develop, execute and manage a portfolio performance strategy

• Use agile practices to test strategies and select the best performing approaches for our channels and clients

• Monitor social/economic conditions and utilize business agility practices to modify strategies that will ensure performance of the small business credit card portfolio

• Maintain and act as centre of governance for all marketing and client facing materials

• Collaborate with product owners to ensure we have the right products in market to excite prospects and clients that will ultimately enable our ability to deliver on portfolio growth targets

• Collaborate with partners to develop and implement a Digital first strategy that maximizes the client experience and performance of our client engagement channels

What do you need to succeed?

Must-have:

• Experience in sales or sales support in the Small and Mid-market client segments

• Knowledge and experience in small business credit cards

• Deep financial acumen in banking with an understanding of the credit card business financials

• Data analysis and business case development

• Understanding of Credit in Small Business clients

• Experience in strategy development

• Four-year University Degree

Nice-to-have:

• Branch/RM enablement

• Project Management

• Knowledge of/exposure to lines of business

• Experience with business agility practices

• University degree in Business/Economics (or similar)

• Marketing experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

Job Skills

Engineering - MFG, Manufacturing, Operational Delivery, Performance Management (PM), Product Development Lifecycle, Product Manufacturing, Product Services, Product Testing, Quality Management, Team Management, Technical Sales

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTORONTOCanada37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2025-06-042025-06-23

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.