What is the opportunity?

As Senior Director Internal Audit – Personal & Commercial Banking (P&CB) Operations, you will support the Vice President Global Operations, Internal Audit in providing independent, objective risk assessment and evaluation of the effectiveness of risk management practices, internal control and corporate governance processes for the global Credit Risk portfolios in RBC. It focuses on all the Personal & Commercial Banking Operations activities and includes both first line and second line. This includes all Operations risk related areas such as control environment, regulatory compliance and issue validation and credit risk management activities that support the identification, assessment, oversight/challenge, monitoring, testing and reporting of risk. The role works with management on achieving business objectives by creating solutions to improve business operations, while remaining objective and independent. Results ultimately impact shareholders, employees and customers.

The RBC CAE Group leverages a unique perspective— with a coordinated view across the entire business—to deliver valuable advice that not only gives assurance, but that illuminates a bigger picture, connects dots, builds best practices and broadens possibilities. We connect intelligence to protect and enable RBC.

What will you do?

• Lead a team of directors, senior managers and professional auditors responsible for complex and large engagements in terms of product, location or client relation
• Direct, counsel, and instruct staff assigned to the engagement and review audit plan, findings and reports for sufficient scope and for accuracy

• In concert with the Vice President, develop the annual Audit Plan for P&CB Operations ensuring that audits conform to regulatory and internal audit requirements, and coordinate for the global Operations audit coverage
• Provide input and participate in the IA Global Operations planning process
• Direct/ supervise/ implement the execution of audit plan and ensure effective and consistent practices for Operations audits and continuous risk monitoring
• Integrate data analytics in audit execution and provide horizontal opinion on RBC Operations activities globally
• Provide consulting and advisory services or lead audits which are consistent with our role to evaluate and improve the effectiveness of risk management, control, and governance processes, providing the services do not represent a conflict of interest or detract from our mandate
• Communicate trends in risk and control issues to senior management on the results of ongoing reviews of Operations portfolios.

What do you need to succeed?

Must-have

• 10-15 years’ experience in financial services with 7-12 years’ Operations experience (including Banking or 2nd line risk management) and people management
• Excellent communication and problem solving skills
• Outstanding interpersonal relationship and collaboration skills
• Strong organization, time management, people management and prioritization skills

Nice-to-have

• Business degree and or CPA/CFA, IA Certifications; MBA nice to have

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

Job Skills

Adaptability, Auditing, Detail-Oriented, Internal Controls, Interpersonal Relationship Management, Long Term Planning, Multi-Level Communication, Organizational Savvy and Politics, Results-Oriented

Additional Job Details

20 KING ST W:TORONTOTORONTOCanada37.5Full timeINTERNAL AUDITRegularSalaried2025-06-232025-07-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.