The Director Supplier Engagement Assurance will be responsible for leading a team of supplier risk management professionals to drive the identification, measurement, remediation and reporting of third party risk in line with the regulations and third party risk policies and standards. Third party risk regulations and practices are ever evolving and the Director will be required to constantly drive change and adaptability across the team and all T&O Stakeholders.
As this role is within Technology and Operations, the Director will need to have a good understanding of technology to be able to drive the right conversations with the various stakeholders and determine the risk posture.”

What will you do?

• Leads a dynamic team of supplier risk management professionals focused on delivering exceptional client service through the management of Technology & Operations led supplier engagements (Tiers 1, 2, 3, 4) across multiple LOBs and geographical regions.
• Creates strategic direction and thought leadership for the discipline of supplier risk management across T&O to improve the risk posture of T&O and RBC by mitigating risks, governing engagements and driving efficiency and effectiveness of the processes.
• The Director is responsible for building and championing partnerships with executives\senior management across T&O, Third Party Risk Management team, IT risk and other operational risk teams, platform\function Supplier Management Offices (SMO), RBC Procurement, Global Supplier Relationship Managers (GSM), Risk Centers of Governance and other Centers of Excellence and suppliers as required.
• Advocate on behalf of Technology & Operations to influence and improve the automation, discipline, frameworks, policies and implementation of supplier risk management across T&O.
• Act as a senior leader within the T&O Supplier Management Office (SMO) and execute responsibilities within the SMO Senior Leadership Team
• Develop strategic direction for T&O supplier risk management at the engagement level (risk management, due diligence, implementation of new regulatory standards and procedures, governance practices and automation) for process, tools and people
• Lead and manage T&O Supplier Management Services including oversight and education for engagement owners, risk leads and senior management across T&O.
• Serve as the escalation point for all supplier engagement risk activities led by the T&O Supplier Management Office
• Direct the execution of risk & Governance processes aligned with the third party risk policies and standards

Must-have

• 15+ years’ experience in senior management, risk management, due diligence activities, risk mitigation and reporting to senior executives
• 8 years of proven Supplier risk management experience (risk assessment, management, due-diligence and remediation activities)
• Strong business and financial acumen plus operational mindset
• Demonstrated ability to build sustainable, transparent relationships / partnerships
• Experience leading the implementation of complex enterprise-wide initiatives, projects/programs with multiple interfaces and internal\external stakeholders with competing objectives
• Talent management process (recruitment/selection, performance management, performance development/coaching, reward/recognition
• People management experience

Nice to Have

• 8 years in the financial services or other regulated industries
• 5+ years’ experience in proactively monitoring and oversight of third party engagements

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work.

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Job Skills

Decision Making, Financial Risk Management (FRM), Information Security Management, Operational Delivery, Risk Management, Security Management, Strategic Thinking

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTORONTOCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2025-07-212025-08-15

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.